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Insomnia Cookies

Posted 21 months ago

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Cookie Crew

Johnson City, TNOn-sitePart-time

AI Summary

Cookie Crew member greets guests, takes orders, bakes cookies, assembles deliveries, and maintains store cleanliness. Responsible for customer service, cash handling, and ensuring accurate, timely orders.

About this role

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in Johnson City later this month! At the present time, we are actively interviewing Cookie Crew for our ETSU store located at 1735 W State of Franklin Rd.

As a member of the Cookie Crew you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids to learn more!

SOME OF OUR SWEET COOKIE CREW PERKS:

  • Flexible part-time work schedules
  • Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
  • Paid vacation and sick time off
  • Pet insurance for your furry loved ones
  • Interactive training & mentorship
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment
  • Employee discount and FREE COOKIES with every shift!

    • WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

  • Promptly greet guests entering the store and take their orders according to procedure
  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
  • Give each customer a warm experience with a smile in person & over the phone
  • Bake our delicious cookies to perfection & a scoop of ice cream
  • Ensure fast, warm, and correct delivery orders are packaged and sent out
  • Handle cash and payments accurately and have no shortages or overages
  • Cleaning, sanitizing, and maintaining the bakery

    • DESIRED SKILLS/EXPERIENCE:

  • Prior experience in a customer service focused role - preferred
  • Personable, genuine, outgoing demeanor
  • Ambitious nature
  • Great communication and organizational skills
  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Legally eligible to work in the United States

    • Skills

    Baking CookiesCash HandlingCustomer Service ToolsFood PreparationFood ServiceInventory/stock ManagementMulti-taskingOrder TakingPoint Of Sale (POS)SanitationSchedulingStore OperationsTeamwork

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