AI Summary

The Cookie Crew member greets guests, takes orders, bakes cookies, and ensures fast, accurate delivery while maintaining a clean, welcoming front-of-store experience.

About this role

As a member of the Cookie Crew at our Williamsburg store located at 100 College Row, Unit 2107 Williamsburg, VA 23186, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Pet insurance for your furry loved ones

Excellent Training

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

Promptly greet guests entering the store and take their orders according to procedure

Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy

Give each customer a warm experience with a smile in person & over the phone

Bake our delicious cookies to perfection & a scoop of ice cream

Ensure fast, warm, and correct delivery orders are packaged and sent out

Handle cash and payments accurately and have no shortages or overages

Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

Prior experience in a customer service focused role - preferred

Personable, genuine, outgoing demeanor

Ambitious nature

Great communication and organizational skills

Must be 18 years or older to be employed

Must be able to work nights, weekends and holidays

Legally eligible to work in the United States

Skills

Baking CookiesCash HandlingCustomer ServiceFood SafetyOrder AccuracyPOS SystemSanitationTeam Collaboration

Cookie Crew

About this role

SOME OF OUR SWEET PERKS:

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

DESIRED SKILLS/EXPERIENCE:

Skills

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