AI Summary

Front-of-house and bakery associate handling customer service, order taking, and cookie baking at a Dunkin-like cookie shop.

About this role

As a member of the Cookie Crew at our new Auburn Pointe store located at 1218 Walton Blvd. Rochester Hills, MI 48307, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

Starting off at $14.00/hr plus tips

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Pet insurance for your furry loved ones

Excellent training

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

Promptly greet guests entering the store and take their orders according to procedure

Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy

Give each customer a warm experience with a smile in person & over the phone

Bake our delicious cookies to perfection & a scoop of ice cream

Ensure fast, warm, and correct delivery orders are packaged and sent out

Handle cash and payments accurately and have no shortages or overages

Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

Prior experience in a customer service focused role - preferred

Personable, genuine, outgoing demeanor

Ambitious nature

Great communication and organizational skills

Must be 18 years or older to be employed

Must be able to work nights, weekends and holidays

Legally eligible to work in the United States

Skills

Bakery/oven OperationCustomer ServiceFood PreparationMultitaskingOpening/closing ProceduresOrder AccuracyPOS/cash HandlingTeamwork

Cookie Crew

About this role

SOME OF OUR SWEET PERKS:

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

DESIRED SKILLS/EXPERIENCE:

Skills

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