AI Summary

Cookie Crew member at Insomnia Cookies handles guest interactions, takes orders, bakes cookies, scoops ice cream, and ensures accurate packaging and delivery of orders.

About this role

Insomnia Cookies industry leading, nationally recognized, late-night cookie retail brand is excited to open its newest store in Grand Rapids (adjacent to UD's campus) later this month and as a result, we are actively interview candidates for our Cookie Crew position on our new store opening team!!

As a member of the Cookie Crew at our UND store located at 416 Demers Ave, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

Flexible part-time work schedules

Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance for your furry loved ones

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

You get to work in a fun, exciting team environment

Employee discount and FREE cookies with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

Promptly greet guests entering the store and take their orders according to procedure

Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy

Give each customer a warm experience with a smile in person & over the phone

Bake our delicious cookies to perfection & scoop ice cream

Ensure fast, warm, and correct delivery orders are packaged and sent out

Handle cash and payments accurately and have no shortages or overages

Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

Prior experience in a customer service focused role - preferred

Personable, genuine, outgoing demeanor

Ambitious nature

Great communication and organizational skills

Must be 18 years or older to be employed

Must be able to work nights, weekends and holidays

Legally eligible to work in the United States

Skills

BakingCash HandlingCommunicationCustomer ServiceFood SafetyIce Cream ScoopingInventory ManagementMultitaskingNight ShiftsOrder TakingPOS SystemsSanitationShift FlexibilityTeam CollaborationTime ManagementWeekend Availability

Cookie Crew

About this role

SOME OF OUR SWEET COOKIE CREW PERKS:

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

DESIRED SKILLS/EXPERIENCE:

Skills

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