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Insomnia Cookies

Posted 11 months ago

Open

Cookie Crew

NorfolkOn-sitePart-time

AI Summary

The Cookie Crew role involves greeting customers, taking orders, baking cookies, and handling front-line service at the Norfolk store, ensuring accurate orders and a warm experience.

About this role

As a member of the Cookie Crew at our ODU store located at 4314 Monarch Way Norfolk, VA 23508, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET COOKIE CREW PERKS:

  • Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
  • Paid vacation and sick time off
  • Flexible part-time work schedules
  • Pet insurance for your furry loved ones
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • FREE cookies with every shift!
  • You get to work in a fun, exciting team environment

    • WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

  • Promptly greet guests entering the store and take their orders according to procedure
  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
  • Give each customer a warm experience with a smile in person & over the phone
  • Bake our delicious cookies to perfection & a scoop of ice cream
  • Ensure fast, warm, and correct delivery orders are packaged and sent out
  • Handle cash and payments accurately and have no shortages or overages
  • Cleaning, sanitizing, and maintaining the bakery

    • DESIRED SKILLS/EXPERIENCE:

  • Prior experience in a customer service focused role - preferred
  • Personable, genuine, outgoing demeanor
  • Ambitious nature
  • Great communication and organizational skills
  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Legally eligible to work in the United States

    • Skills

    Baking CookiesCash HandlingCustomer ServiceFood SafetyMulti-taskingOrder AccuracyPOS/PaymentsSanitation

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