Posted 27 months ago

Cookie Crew

PhiladelphiaOn-sitePart-time

AI Summary

Gathers orders, bakes cookies, and serves customers at the 13th Street Insomnia Cookies location, handling in-store duties, cash handling, and order fulfillment.

About this role

As a member of the Cookie Crew at our 13th St. store located at 135 S. 13th Street Philadelphia, PA 19107, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

· Flexible part-time work schedules

· Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

· Paid vacation and sick time off

· Pet insurance for your furry loved ones

· Interactive training & mentorship

· Job stability with a rapidly growing and reputable company

· Achievable growth/promotion opportunities

· You get to work in a fun, exciting team environment

· Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

· Promptly greet guests entering the store and take their orders according to procedure

· Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy

· Give each customer a warm experience with a smile in person & over the phone

· Bake our delicious cookies to perfection & a scoop of ice cream

· Ensure fast, warm, and correct delivery orders are packaged and sent out

· Handle cash and payments accurately and have no shortages or overages

· Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

· At least 6 months of experience in a customer service focused role - preferred

· Personable, genuine, outgoing demeanor

· Customer service focused and a willingness to exceed guest expectations

· Great communication, organizational and math skills

· Must be able to lift up to 40 lb boxes of product

· Must be 18 years or older to be employed

· Must be able to work nights, weekends and holidays

· Legally eligible to work in the United States

Skills

Baking CookiesCash HandlingClosing ProceduresCommunicationCustomer Receipt AccuracyCustomer ServiceExpiry Date CheckingFood SafetyFront-of-house OperationsIce Cream ScoopingIn-person And Phone ServiceInventory HandlingLifting Up To 40 LbMath SkillsMultitaskingOrder TakingOtc SalesPOS SystemsSafety And SanitationShift SchedulingTeam CoordinationTime Management

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