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Insomnia Cookies

Posted 11 months ago

Open

Cookie Crew

RaleighOn-sitePart-time

AI Summary

Front-of-store role handling customer orders, upselling cookies, and baking cookies as needed in a Raleigh shop.

About this role

As a member of the Cookie Crew at our Raleigh store located at 2302 Hillsborough Street Raleigh, NC 27607, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

  • Flexible part-time work schedules
  • Free cookies & Employee Discount
  • Paid Time Off
  • Pet insurance for your furry loved ones
  • Excellent training
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment

    • WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

  • Promptly greet guests entering the store and take their orders according to procedure
  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
  • Give each customer a warm experience with a smile in person & over the phone
  • Bake our delicious cookies to perfection & a scoop of ice cream
  • Ensure fast, warm, and correct delivery orders are packaged and sent out
  • Handle cash and payments accurately and have no shortages or overages
  • Cleaning, sanitizing, and maintaining the bakery

    • DESIRED SKILLS/EXPERIENCE:

  • Prior experience in a customer service focused role - preferred
  • Personable, genuine, outgoing demeanor
  • Ambitious nature
  • Great communication and organizational skills
  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Legally eligible to work in the United States

    • Skills

    BakingCash HandlingCommunicationCoordination With KitchenCustomer ServiceFood PreparationGuest ExperienceInventory AwarenessMenu KnowledgeMultitaskingOrder AccuracyOrder TakingPhone EtiquettePOS SystemSanitationShift FlexibilityStore CleanlinessTeam CoordinationTime ManagementTraining Onboarding

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