Coordinator, Community Programs

Coordinator, Community Programs
Fixed Term (until December 31, 2028), Full-Time | Hybrid – Edmonton

We thank all applicants for their interest. Only those selected for an interview will be contacted.

About the Role

The Community Programs Coordinator provides leadership and oversight for a portfolio of community-based programs that promote social connection, community participation, leadership development, and belonging for newcomer individuals and families.

This role is responsible for coordinating the day-to-day delivery of Community Programs, with primary responsibility for Global Youth programming and the Global Garden program. Working closely with staff, participants, volunteers, and community partners, the Coordinator supports program implementation, staff development, partnership building, and continuous improvement to ensure programs remain responsive, participant-centered, and aligned with organizational priorities.

This role is community-facing and includes regular engagement with participants and community partners, as well as occasional evenings, weekends, and travel between program locations.

What You'll Do

• Provide leadership, supervision, coaching, and professional development support to frontline staff, seasonal employees, volunteers, and practicum students while fostering a collaborative and strengths-based team culture.
• Coordinate the delivery of Global Youth, Global Garden, and other assigned community programs to ensure high-quality, participant-centered services.
• Support program planning, implementation, and continuous improvement to align activities with participant needs, organizational priorities, and program objectives.
• Monitor participation, program targets, timelines, and operational requirements to support effective service delivery.
• Ensure programs are delivered in safe, inclusive, welcoming, and culturally responsive environments.
• Strengthen collaboration and referral pathways across the organization to support the holistic needs of newcomer individuals and families.
• Build and maintain relationships with community organizations, schools, recreation providers, funders, volunteers, and other stakeholders to enhance program opportunities and participant experiences.
• Represent the organization at meetings, events, community engagement activities, and partnership initiatives.
• Monitor program outcomes, participant feedback, and service trends to support evaluation, reporting, and continuous improvement.
• Ensure accurate documentation and compliance with organizational and funder requirements.
  

What It Takes

• Strong leadership and team development skills with the ability to coach, mentor, and support staff and volunteers.
• Experience coordinating community-based programs and supporting effective program delivery.
• Knowledge of youth development, community engagement, and participant-centered programming approaches.
• Strong relationship-building and partnership development skills.
• Ability to collaborate across teams and support integrated service delivery.
• Strong organizational, planning, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills.
• Strong intercultural competence and ability to work effectively with people from diverse backgrounds and lived experiences.
• Ability to adapt to changing priorities and work effectively in a dynamic environment.
• Commitment to inclusion, equity, and community-centered service delivery.

What You Bring

We recognize that skills and experience are developed through a combination of education, experience, and practical application.

• Minimum 3–5 years of experience coordinating community-based programs, supervising staff, and supporting program implementation and operations.
• Experience working within the non-profit, community services, or human services sector.
• Experience supporting youth-focused programming and community engagement initiatives.
• Experience working with immigrant, refugee, or culturally diverse communities.
• Demonstrated ability to supervise staff and support team development.
• Experience building and maintaining partnerships with community organizations and stakeholders.
• Strong written, verbal, and organizational skills.
• Proficiency with Microsoft Office and digital tools used for program coordination and reporting.

Preferred / Asset Qualifications

• Degree or diploma in Public Health, Social Sciences, Community Services, Recreation, Education, or a related field.
• Experience supporting newcomer, immigrant, or refugee populations.
• Experience with program evaluation, outcome measurement, or community-based research.
• Valid Alberta Class 5 Driver's Licensee and access to reliable transportation.
• Ability to communicate in additional languages reflective of newcomer communities.

About the Newcomer Centre

Since 1981, the Newcomer Centre has helped thousands of newcomers build meaningful lives in Edmonton and across Alberta. Our programs support people in learning English, finding work, and connecting with their community. We believe every person deserves the opportunity to belong, contribute, and thrive.

Learn more at www.newcomercentre.com

Our Commitment to Equity and Inclusion

We are committed to creating an inclusive and accessible workplace where everyone belongs. We welcome applicants from all backgrounds and lived experiences, including newcomers, refugees, Indigenous, Black, racialized, 2SLGBTQIA+, and other equity-seeking communities.

Skills and experience can be gained in many ways.

If your path looks different from what's listed but aligns with the purpose of this role, we encourage you to apply.