Mantis Innovation provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We look at the entire facility—inside and out—and can impact 70% of what a building operator allocates critical budget dollars toward, including: Strategic electricity and natural gas procurement, renewable energy, and demand response; climate impact reduction and reporting, net zero strategies, and sustainability planning; roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, and EV charging; lighting/LED retrofits, HVAC/mechanical systems, and BMS/BAS improvements and implementation.
Do you have strong knowledge of the commercial roofing industry?
Do you live within one hour of a major airport?
Do you enjoy learning and or have experience in the facility management, construction, roofing, or the architectural engineering industry?
Are you great at quality assurance observation with a keen eye for identifying roof installation quality?
If you answered “YES” to these questions above, we want to talk!
GENERAL PURPOSE
The CQA Observer provides on-site observation of roofing, paving, and building envelope projects to ensure compliance with contract specifications, manufacturer guidelines, and Mantis quality standards. This role supports the delivery of high-quality facility assessments and project oversight across service lines.
Quality Assurance Observation
Read and understand project plans, specs, and submittals
Observe and document contractor performance for compliance
Verify material storage, installation methods, and deck conditions
Confirm nightly watertight conditions and final system integrity
Participate in punch list reviews and warranty inspections
Safety Compliance
Adhere to Mantis safety policies and procedures at all times
Wear and maintain required PPE for jobsite conditions
Complete job hazard analysis (JHA) forms and participate in safety briefings
Report incidents or unsafe conditions immediately
Field Documentation
Create detailed daily observation reports with photographic evidence
Use tablets and software tools to record and upload data
Communicate clearly with PMs, contractors, and team members
REQUIRED Skills/Education/Experience
High school diploma or equivalent
Valid driver’s license with a clean driving record
Proficiency with Microsoft Office and tablet-based field tools
Ability to read and interpret construction documents
Physically able to climb ladders/scaffolding and lift 50 lbs
PREFERRED Experience/Certifications
5+ years in construction, roofing, or facility assessment roles
Previous CQA or project inspection experience
Roofing Technology Certificate or related certifications
RCI/IIBEC coursework or certifications
Experience with pavement or building envelope technologies
Competencies/Working Environment/Physical Activities
COMPETENCIES (KNOWLEDGE, SKILLS AND ABILITIES NEEDED TO PERFORM THE JOB WELL)
Detail-oriented with strong documentation skills
Clean and professional verbal/written communication
Effective time management and adaptability on fast-paced projects
Collaborative, service-oriented mindset
High integrity and commitment to jobsite safety
MATERIAL AND EQUIPMENT DIRECTLY USED (i.e. Laptop, Tablet, Desk Phone/Cell Phone, Office equipment, Fall Protection equipment, Hand Tools, Power Tools, etc)
Laptop, tablet, cell phone
PPE including hard hat, harness, vest, gloves, and safety glasses
Digital camera or field reporting apps
Fall protection equipment and tools as required by site
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Regular outdoor work with exposure to varied weather conditions
Frequent walking, standing, climbing, and use of ladders
Work on active construction sites and facility rooftops
Travel required, including some overnight travel (up to 90%)
May require extended hours based on project needs