Posted 3 days ago
Credit Control Officer
AI Summary
A Credit Control Officer answers customer calls, chases payments and equipment, resolves outstanding balance queries, liaises with internal departments, and maintains accurate records to minimize credit risk and maximize cash collection while prioritizing customer experience.
About this role
Are you a motivated, ambitious and an energetic individual who enjoys a good challenge and has customer experience at heart?
The Credit Control Department is looking for a Credit Control Officer to be part of the team responsible for performing controls to minimise credit risks and maximise the collection of cash and equipment whilst keeping Customer Experience top priority.
Main Duties Include:
Answer calls from customers and internal employees.
Chase clients for payment and equipment.
Resolve queries on outstanding balances.
Liaising with various departments within the organisation.
Ensure that debts are paid in a timely manner.
Maintain accurate records of all activity.
Update clients records accordingly.
Requirements
Good command of spoken and written Maltese and English.
Have an 'O' Level standard of Education.
Familiar with Microsoft Office applications mostly Excel and Word.
Have strong negotiating, analytical and communication skills.
Be objective driven and persistent in approach.
Be self-motivated, able to work with minimal supervision and within a team.
Able to work with deadlines.
