Crew Leader

HEY YOU!

You love hospitality, lead by example, and bring good vibes to every shift? At Moxy Hamburg Finkenwerder, we’re looking for a Crew Leader who keeps the energy high, the standards sharp, and the team motivated , day and sometimes night.

ABOUT MOXY HAMBURG FINKENWERDER

Moxy is not your average hotel. We are bold, playful, and social — a place where guests feel at home and the crew feels empowered. Located in Hamburg-Finkenwerder, our hotel combines city spirit with the unmistakable Moxy attitude.

YOUR ROLE – WHAT YOU’LL DO

As a Crew Leader, you are the heartbeat of the shift and a role model for the team.

• Lead and motivate the crew during early, late, and occasionally night shifts

• Be the first point of contact for guests and ensure a smooth guest journey

• Coordinate daily operations at Front Office & Bar

• Handle check-ins, check-outs, cash handling, and service recovery

• Support onboarding, training, and daily guidance of new crew members

• Ensure brand standards, safety, and service quality at all times

• Take ownership during busy shifts and lead by example

• We don’t have a kitchen crew! We prepare the food ourselves.

• We don’t have a bar manager! We make the drinks ourselves.We are hosts! What else!

• Help shape the duty roster (work schedule)

• Support with the monthly closing

WE OFFER

• A modern, fun workplace with an international team

• Market-competitive salary and up to €2,000 gross per year through our incentive program

• 30 vacation days

• Marriott employee discounts (rooms & F&B worldwide)

• Corporate Benefits platform

• Development & internal transfer opportunities across OHG properties

• A team culture where your energy and ideas are celebrated #moxystyle

READY TO PLAY ON?

Apply now and become part of the Moxy Hamburg Finkenwerder crew.
Let’s create great guest experiences together.

Requirements

WHAT YOU BRING

• Experience in hospitality, front office, or F&B (leadership experience is a plus)

• A hands-on, proactive leadership style

• Flexibility to work rotating shifts, including nights, weekends, and holidays

• Strong communication skills and a guest-first mindset

• Team spirit, reliability, and a positive attitude

• Good German and English skills (additional languages are a plus)