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vivenu GmbH

Posted 2 months ago

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Customer Development Marketing Consultant (d/f/m)

DüsseldorfHybridFull-time

AI Summary

Acts as the marketing technical advisor for vivenu's platform, supporting complex Sales and Post-Sales phases with high-level guidance on GTM, tracking, API integrations, and ROI-focused strategies for enterprise clients.

About this role

Redefine the future of live entertainment tech

Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.

With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth.

Join us and build the future of live entertainment.

As a Customer Development Marketing Consultant (d/f/m) your responsibilities will include:

  • The”Marketing with vivenu” Authority: Act as number one subject matter expert for all marketing-related topics for our platform. You will support the team during complex Sales and Post-Sales phases, acting as the go-to consultant who can answer any marketing question a client throws at you.
  • Strategic Enablement: Rather than simply executing a client's strategy, you empower them to succeed on our platform. You help Enterprise organizers - who often come with their own sophisticated tools and cool strategies - understand exactly how to translate their vision into the vivenu ecosystem.
  • Technical Implementation Support: Provide high-level technical guidance to ensure clients’ marketing stacks are seamlessly integrated. You’ll bridge the gap between their goals and our API, assisting with the conceptual setup of advanced tracking (GTM, Pixels, Server-Side) and attribution.
  • Consultancy Architecture: Help design and launch scalable marketing advisory programs. You combine your own creative consulting ideas with vivenu’s best practices to teach customers how to maximize ROI and ticket conversions.
  • Operational Playbooks: Create the internal and external assets (playbooks, templates, and automated workflows) that turn complex marketing tactics into repeatable, "gold standard" success stories for our users.
  • Product Feedback Loop: Act as the "voice of the marketer" for our product team, ensuring our features and API remain at the cutting edge of global marketing and tracking trends.
  • What you will need to succeed in this role:

  • A Bachelor's Degree or equivalent in Business Administration, Marketing, Sport Management, or a similar field
  • 4+ years of experience in a top-tier performance agency, a high-growth D2C brand, or a marketing consultancy.
  • Have the "Builder" DNA: You have built complex, technical marketing campaigns from scratch. You know GTM, tracking scripts, and API integrations like the back of your hand.
  • Are Quant-Driven: You hold a degree in a quantitative field (STEM, Economics, Business) and believe that measurability is as important for B2C marketing as it is for any other business discipline
  • Are Master Communicators: You can take a complex technical concept (like multi-touch attribution) and explain it simply to a CEO or a Head of Marketing.
  • Are Solution-First: You don’t just identify a drop in the funnel; you build the bridge to fix it.
  • Experience in the Sports & Entertainment industry is strongly preferred.
  • Skills

    A/B Testing FrameworksAPI IntegrationsAttribution ModelingConsultative Design Of Marketing ProgramsCustomer Journey MappingData-driven MarketingData PipelinesDigital Advertising TechEvent Ticketing Domain KnowledgeGTMMarketing AnalyticsMarketing AutomationMarketing Technology StackMulti-touch AttributionSales Enablement PlaybooksSDKs/API DocumentationServer-Side-TrackingTag Management ToolsTracking PixelsTracking ScriptsWeb Analytics Platforms

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