Customer Implementation Consultant

About Us

At Medius, we believe managing finance should be about strategy, not stress. That same mindset shapes not only the solutions we build, but also the culture we create for our people. We remove complexity, embrace innovation, and give our teams the freedom to focus on what truly matters — whether that’s transforming the future of finance with AI or finding balance to go home on time.

Founded in Sweden in 2001, Medius has grown from a local startup into a global leader in cloud-based spend management solutions. Today, thousands of organizations worldwide trust us to simplify accounts payable and spend management processes. Our journey has been driven by continuous innovation, a passion for technology, and above all — the people who make it happen.

We’re more than a software company. We’re a team of problem-solvers, innovators and collaborators working together to reinvent the category of accounts payable. Our solutions use Artificial Intelligence to eliminate manual work, bring clarity, confidence, and control, and empower finance teams of the future.

At Medius, our values guide how we work and grow together:

• Connect – We believe in the power of people—individually and collectively—and our success depends on understanding and respecting each other. We appreciate that ‘empowering finance teams of the future’ is an exciting endeavor, and we share it with everyone around us.

• Question – We enjoy the challenge of our work and the thrill of collaboration. We are not afraid to question ourselves and each other because we believe diverse perspectives can lead to better outcomes and that there is great power in resolution.

• Own – We are thorough, thoughtful, and decisive. We anticipate what’s next, what a customer might need, and then we deliver. That’s how we get things done. And that’s how we remain a leader. Customers trust us to do our job so that they can focus on what they do best.

At Medius, you’ll join a diverse, global community where curiosity is celebrated, ideas matter, and innovation never stops. If you’re passionate about technology, eager to make an impact, and ready to grow alongside a team that lives its values, Medius is where you can do your best work — your impact is global.

Learn more at www.medius.com

Job overview

As a Customer Implementation Consultant at Medius, you are the primary point of contact for our customers from contract signature through to go-live — and beyond. You will own the end-to-end implementation experience, working directly with finance and operations teams at enterprise organisations worldwide to configure, deploy, and embed Medius AP Automation into their workflows.

Responsibilities and Duties

Own the Customer Relationship

Qualifications

• Proven experience in a customer-facing B2B role — such as SaaS implementation, customer success, functional consulting, or professional services

• A track record of owning client relationships and delivering projects in a commercial environment

• Confident communicator — able to run workshops, present to senior stakeholders, and handle difficult conversations professionally

• Strong organisational skills: able to manage multiple customer projects simultaneously without dropping quality

• Experience working with SaaS platforms

• Fluency in English (mandatory); additional European languages are a plus

Preferred Qualifications

• Experience implementing or consulting on ERP-adjacent solutions (e.g. Oracle NetSuite, SAP, Microsoft Dynamics AX / F&O, Business Central, or Infor M3)

• Background in or strong understanding of finance processes — AP, procurement, or spend management preferred

Medius is committed to fair and equitable compensation practices.

• Contract of Employement - 14 000 - 15 500 PLN/month gross

• B2B Contract - 16 000 - 18 000 PLN/month net + 26 days PTO

Actual compensation will be determined based on several factors, including but not limited to relevant skills, experience, qualifications, certifications, internal equity, and the geographic location in which the role is performed. Compensation may vary for roles performed in different locations due to differences in the cost of labor.

The total compensation package for this position may also include eligibility for variable compensation (such as a performance bonus or commission), benefits, and/or participation in other incentive or benefit plans, in accordance with the terms of the applicable plans. Benefits may include medical, dental, and vision coverage, paid time off, and retirement benefits, subject to eligibility requirements.

Medius is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability (physical or mental), genetic information, medical condition, marital status, citizenship or immigration status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

If you require a reasonable accommodation due to a disability or for religious reasons during the application or interview process, please review our accommodations process.