Posted 156 months ago
Customer Service Executive
AI Summary
Customer Service Executive We are a manufacturing and Oil and Gas servicing group and as a result of our business expansion and capacity building initiative, unique career opportunities for highly competent and self motivated individuals who seek a truly professional organization to maximize their potentials in the position listed below Plan, develop and implement strategy for the customer relationship.
About this role
Customer Service Executive
We are a manufacturing and Oil and Gas servicing group and as a result of our business expansion and capacity building initiative, unique career opportunities for highly competent and self motivated individuals who seek a truly professional organization to maximize their potentials in the position listed below
Plan, develop and implement strategy for the customer relationship.
Management function.
Play a leadership role in the development of proficient customer relationship, management processes and applications.
Develop, optimize and implement business models for retention of company’s customer base.
Provide directions and advice on customer relationship management activities and ensure monthly reporting.
Identify and implement process to improve and ensure accuracy of customer data
Managing the customer care telephone lines.
Ensure key customer memorable events are promptly acknowledged.
Qualifications
Minimum of first degree from a reputable university, a master’s degree would have an advantage
Must have between 1-3 years experience.
Additional Information
Send your Cv or Resume to :
Email: zimbercrest@gmail.com
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