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Aisles & Abroad

Posted 28 days ago

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Customer Service Representative – Hotel Reservations (Remote)

Washington DCRemoteFull-time

AI Summary

Manages hotel reservations and assists clients in booking, updating, and communicating details, from a home office. Delivers professional customer service and accurate records management.

About this role

Customer Service Representative – Hotel Reservations (Remote)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities:

  • Help clients choose and book hotel accommodations
  • Provide details on amenities, pricing, and availability
  • Manage reservation changes and maintain accurate records
  • Communicate professionally via phone, email, and messaging

    • Qualifications:

  • Strong communication and hospitality skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer proficiency and reliable internet
  • Customer service or hospitality experience is a plus

    • What We Offer:

  • Flexible remote schedule
  • Training and access to booking tools
  • Supportive team culture
  • Income-earning possibilities based on performance
  • Travel discounts and perks

    • Skills

    Basic Computer ProficiencyBooking ToolsCustomer ServiceData EntryHotel Reservation SystemsInternet TroubleshootingPhone, Email, And Messaging CommunicationTicketing Or CRM Software

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