
Latitude Inc
Posted 5 months ago
Customer Service Representative (Scientific Background)
Homestead, FLOn-siteFull-time
AI Summary
Customer Service Representative with a scientific background who communicates technical information to customers and coordinates with internal teams to resolve issues.
About this role
This is a fully onsite role in Homestead FL
Salary: $19-25/hr
We are seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background (degree within the sciences field) to join our team. This role is ideal for someone who combines strong communication skills with an understanding of scientific concepts, products, or services. The ideal candidate will serve as a key liaison between our customers and internal teams, ensuring a high level of service and accurate technical communication.
Responsibilities:
Requirements:
Skills
Chat SupportCommunication SkillsCustomer ServiceEmail SupportFollow-upInternal CollaborationIssue DiagnosisOrder ProcessingPhone SupportProblem SolvingProduct KnowledgeProduct RecommendationsScientific ConceptsSLA AdherenceTechnical DocumentationTechnical Support
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