Customer Success Associate

Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company.

We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models

• Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device.

• Product installation and provide troubleshooting support for devices.

• Perform site assessments and communicate device requirements to the remote team.

• Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard.

• Coordinate with the remote team, providing detailed updates on activities conducted during site visits.

• Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration.

• Assist in ad hoc operational task, as required

Graduation /Diploma ( Science / ITI preferred)

0-2 years of field operations/ field sales experience from healthcare or hospital industry.

Open to travel within the city .

Open to working inside hospital wards and work in night shifts- occasionally as required,

Good communication skills and fluency in local languages

Prior experience of working with nurses/doctors is preferred

Candidate should have basic understanding of operating a computer Additional

If you have experience in the hospital/ healthcare segment

If you have experience in working with startups