Customs Clearance Declarant

About Customs Support Group

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.

We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.

What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.

How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.

Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant, reduce risk and keep their supply chains moving.

Why Join Us

At CSG, you will be part of a growing international organization that is improving how customs work gets done.

You will:

• Work with experienced customs professionals and technology teams

• Gain exposure to international trade and complex supply chains

• Contribute to services that have a real impact on global commerce

This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.

Purpose of the Position

We are seeking Customs Clearance Declarants to work in an exciting role with Customs Support Group – IE. This is a dynamic and fast-paced environment where no two days are the same. There is plenty of variety as we handle customers from a broad range of industries. As part of a European network of customs agencies there is opportunity for progression for those with initiative and enthusiasm.

Main duties

Key tasks:

• Run all activities associated with processing customs documentation, including reviewing documentation received for accuracy and completeness

• Ensure compliance with company procedures and all relevant government agencies including Irish Revenue & HMRC

• Communicate with Port & Revenue authorities as required

• Communicate with customers and other supply chain partners involved as required

• Process all data entry requirements, ensuring that they are completed correctly and on time

• Stay up to date with changing customs regulations and implement digital solutions to enhance compliance

• Collaborate with the Customs teams in Europe

• General administration

Person Specification

Qualifications

• Essential: A good level of numeracy and literacy to confidently present to colleagues

• Desirable: Relevant industry qualifications

Experience

• Essential: Office/Administration Experience

• Desirable: 2+ years experience

Knowledge

• Essential: IT literate – knowledge and experience in Microsoft Office Suite essential

• Desirable: Proficiency in Thyme-IT software, CHIEF, CDS, and Microsoft Office Suite

Skills

• Essential: Strong communication and interpersonal skills; excellent organisational and multitasking abilities; detail-oriented with a commitment to accuracy; ability to work independently and as part of a team; customer-focused mindset and dedication to providing exceptional service; proactive and confident; completes personal goals (agreed with line manager)

• Desirable: Relevant industry qualifications

Why Join Us?

A dynamic environment; collaborative and fast-paced. This field of work is often time-sensitive and very reliant on accuracy, but you will be supported by a friendly and knowledgeable team to meet these challenges.

• The work is mainly office based in Waterford

• The dress code is smart casual

• Employee assistance programme and health insurance

• 20 days annual leave, rising to 25 with length of service, plus Bank Holidays

• Discounts platform for high street chains

• Life assurance and income protection

• Opportunity for overtime if desired