Cybersecurity & IT Systems Specialist

JOB DESCRIPTION

Cybersecurity & IT Systems Specialist

Work Location: Remote (Global)
Employment Type: Full-Time

Reports To: Chief Operating Officer (COO) / Chief Executive Officer (CEO)

ROLE SUMMARY

The Dr. Brown Group is seeking an experienced Cybersecurity & IT Systems Specialist to oversee the security, reliability, and performance of our international technology infrastructure.

This role is responsible for protecting company and patient data, maintaining cloud-based systems, supporting our global workforce, implementing cybersecurity best practices, and leading IT projects across our healthcare, education, retail, laboratory, and technology businesses.

The successful candidate will play a critical role in ensuring compliance with healthcare privacy regulations while supporting innovation through AI, cloud computing, automation, and digital transformation.

Key Responsibilities

Cybersecurity

• Develop and maintain the organization’s cybersecurity strategy.
• Monitor networks and cloud infrastructure for threats and vulnerabilities.
• Implement Zero Trust security architecture.
• Configure and manage firewalls, VPNs, endpoint protection, and intrusion detection systems.
• Perform vulnerability assessments and penetration testing.
• Respond to cybersecurity incidents and coordinate remediation.
• Manage phishing prevention and security awareness training.
• Maintain disaster recovery and business continuity plans.
• Conduct regular security audits.
• Ensure encryption of sensitive company and patient data.
• Develop incident response procedures.

IT Infrastructure

• Manage Microsoft 365 environment.
• Manage Azure and cloud infrastructure.
• Maintain Windows and Mac environments.
• Support remote employees across multiple countries.
• Maintain VPN access and identity management.
• Configure and maintain network security.
• Manage servers, backups, and cloud storage.
• Ensure high availability of critical business systems.
  
  

Identity & Access Management

• Manage Microsoft Entra ID (Azure Active Directory).
• Implement Multi-Factor Authentication (MFA).
• Configure Conditional Access Policies.
• Monitor privileged accounts.
• Manage user onboarding and offboarding.
• Perform regular access reviews.
  
  

Cloud Administration

Support and maintain:

• Microsoft Azure
• Microsoft 365
• SharePoint
• Teams
• OneDrive
• Exchange Online
• Intune
• Defender for Business
• Azure Backup
• Azure Virtual Machines

Compliance

Ensure compliance with:

• HIPAA
• Bermuda PIPA
• GDPR (where applicable)
• Cyber Essentials principles
• Healthcare information security standards

Assist with:

• Policy development
• Risk assessments
• Internal audits
• Vendor security reviews
• Documentation

Technical Support

Provide Level 2 and Level 3 technical support.

Support:

• Remote users
• Microsoft Office
• Email systems
• Printers
• VPN
• Mobile devices
• Clinical software
• Laboratory software
• Point-of-sale systems
• Network equipment
  
  

Vendor Management

Manage relationships with:

• Cloud providers
• Software vendors
• Internet providers
• Cybersecurity providers
• Hardware suppliers

Coordinate upgrades and maintenance windows.

AI & Automation

Assist with implementation of:

• AI-powered business automation
• Chatbots
• Workflow automation
• Business intelligence dashboards
• Microsoft Power Platform
• Process optimization initiatives

Documentation

Maintain:

• Network diagrams
• Security documentation
• Asset inventory
• IT policies
• Standard Operating Procedures (SOPs)
• Disaster recovery documentation

Required Qualifications

• Bachelor’s degree in information technology, Cybersecurity, Computer Science, or related field.
• Minimum 5 years of professional IT experience.
• Minimum 3 years in cybersecurity.
• Experience supporting cloud-based organizations.
• Excellent written and verbal English communication skills.

Preferred Certifications

One or more of:

• CISSP
• CompTIA Security+
• Microsoft Certified Cybersecurity Architect
• Microsoft Certified Azure Administrator
• Microsoft Certified Security Administrator
• Certified Ethical Hacker (CEH)
• CompTIA Network+
• Microsoft 365 Administrator Expert
• ITIL Foundation

Technical Skills

Experience with:

• Microsoft 365 Administration
• Azure
• Microsoft Defender
• Intune
• Active Directory
• Microsoft Entra ID
• VMware
• Hyper-V
• Windows Server
• DNS
• DHCP
• VPN technologies
• Firewalls
• Networking
• Endpoint Detection and Response (EDR)
• SIEM platforms
• Microsoft Sentinel
• Backup solutions
• PowerShell scripting

Knowledge of:

• SQL
• APIs
• Automation
• AI technologies
• Cybersecurity frameworks
• Cloud security

Soft Skills

• Exceptional problem-solving ability.
• Strong attention to detail.
• Ability to prioritize multiple projects.
• Self-motivated and highly organized.
• Strong documentation skills.
• Excellent communication skills.
• Ability to work independently in a remote environment.
• Strong customer service mindset.
  
  

Key Performance Indicators (KPIs)

The Cybersecurity & IT Systems Specialist will be evaluated on:

• 99.9% IT system uptime.
• Critical cybersecurity incidents resolved within SLA.
• 100% Multi-Factor Authentication compliance.
• Completion of monthly security audits.
• Patch compliance greater than 95%.
• Successful completion of quarterly vulnerability assessments.
• Backup success rate greater than 99%.
• User support satisfaction score greater than 95%.
• Compliance with all security policies.
• Reduction in phishing susceptibility through ongoing staff education.
• Delivery of IT projects on time and within budget.
• Accurate and up-to-date IT documentation.

What We Offer

• Fully remote position.
• Opportunity to work with an innovative international healthcare organization.
• Exposure to AI, healthcare technology, and digital transformation projects.
• Professional development and certification support.
• Collaborative international team environment.
• Opportunity to influence the technology strategy of a rapidly growing global organization.

Ideal Candidate Profile

The ideal candidate is proactive, security-focused, and passionate about technology. They thrive in a fast-paced environment, enjoy solving complex technical challenges, and are committed to protecting sensitive healthcare data while enabling innovation across a global organization. They combine strong technical expertise with excellent communication skills and are capable of independently managing critical IT infrastructure and cybersecurity initiatives.