Posted 2 months ago

Data Center Technician

ATL1On-siteFull-time

AI Summary

Data Center Technician manages operation, maintenance, and optimization of critical data center infrastructure on shift, mentors junior technicians, and ensures safety and change-control adherence.

About this role

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

The Data Center Technician is responsible for the reliable operation, maintenance, and optimization of mission-critical data center infrastructure. This role serves as a technical authority on shift, leading operational execution, mentoring junior technicians, and ensuring adherence to safety, change management, and operational excellence standards. The Data Center Technician plays a key role in protecting critical load, reducing operational risk, and supporting continuous improvement initiatives.

The shift for this role alternates 4 days on, 4 off, alternating day shift to night shift (and vice-versa). Shifts are 12 hours, 6AM to 6PM and 6PM to 6AM.

Key Accountabilities

Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturers recommendations.

Monitor power and environmental conditions within all critical spaces within the facility.

Perform assigned maintenance tasks in accordance with SF practices utilizing the internal CMMS.

Assist with planning and scheduling corrective maintenance activities

Escort and support outside contractors, ensuring they are abiding SF work rules and processes

Respond to site incidents, execute appropriate MOP/EOP documentation to resolve and/or mitigate issues and communicate to manage throughout event.

Support and follow all SF Change Control policies and procedures.

Perform site rounds and report any issues found to site management.

Participate in construction and commissioning activities as directed by site management

Adhere to all local, state and federal safety laws and requirements

Complete other duties as assigned by the management team

Participate in and support MOP/SOP/EOP documentation process for site.

Participate in and support the development of site policies and standards

Work with site team members to deliver 100% uptime of critical infrastructure

Required Skills

High school diploma, GED, or equivalent AND 2+ years experience working in a Data Center with proven success in delivering customer requirements in a critical technology environment

Evidence of self-management and alignment with ever-changing priorities

Good written and oral communication skills, tenacity, and working to a high level of accuracy

Skills

Change ControlCMMSConstruction And CommissioningData Center InfrastructureDocumentationEnvironmental MonitoringIctopsIncident ResponseMEP PlantMOP/EOP DocumentationPolicy DevelopmentPower MonitoringSite Safety ComplianceSOP/EOP Documentation

Data Center Technician

About this role

Key Accountabilities

Required Skills

Skills

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