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AMS Accelerate IT

Posted 7 days ago

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Demand and Knowledge Process Manager

BucharestHybrid

AI Summary

IT engineers with around 8 years of experienceFirst experience in IT Service and deliveryStrong sense of service (collaborative, client-oriented)Ability to manage stream of a projectClient relationship managementAbility to lead and deliver transversal topicsEngineer background Requirements Global understanding of IT infrastructure concepts and End Users ServicesAgile way of working; product modeITSM, ITIL service management toolNotions of knowledge in PAS, SAAS, IAAS and automationCybersecurity:

About this role

  • IT engineers with around 8 years of experience

  • First experience in IT Service and delivery

  • Strong sense of service (collaborative, client-oriented)

  • Ability to manage stream of a project

  • Client relationship management

  • Ability to lead and deliver transversal topics

  • Engineer background

Requirements

  • Global understanding of IT infrastructure concepts and End Users Services

  • Agile way of working; product mode

  • ITSM, ITIL service management tool

  • Notions of knowledge in PAS, SAAS, IAAS and automation

  • Cybersecurity: general understanding of stakes and risks

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