
Posted 8 days ago
Deputy Store Manager
DublinOn-siteFull-time
AI Summary
Lead and motivate a team in a new Dublin store to achieve brand KPIs across customer focus, visual excellence, commerciality, and operations while embodying Mint Velvet values.
About this role
New Store Opening - Grafton Street - Opening September 2026
Full-time
Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
Full-time
Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
As a Deputy Store Manager at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as, Customer Focus - Visual Excellence – Commerciality - Operations & Communication - Leading the Team...all while living and representing the Mint Velvet brand values.
Our Values:
With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.
Key Responsibilities
- Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail
- Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
- Be proactive in driving your own personal development and continually improving your performance
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
- Follow and adhere to all policies and procedures and run a sound and robust operation
- Achieve remarkable results across sales, costs, stock loss and payroll
- Understand the ever-changing retail landscape and use available data to drive an omnichannel approach
Skills, Knowledge & Expertise
You’ll need to have proven experience in all areas of the Deputy Manager role - having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
Benefits
A competitive salary and great career prospects in a fast paced and growing business, 33 days holiday (including bank holidays), a discretionary quarterly bonus scheme with generous staff discount and clothing allowance.
Skills
Customer ServiceOmnichannel RetailPayrollRetail OperationsSales TargetsStock Loss PreventionTeam ManagementVisual Merchandising
Explore related jobs
More jobs at Mint Velvet
Similar Customer Service jobs
Jobs in Dublin
Senior Procurement Specialist/ Category Manager – Works & Works Related ServicesThe LDA · Dublin, Dublin
Risk & Compliance LeadOrigina · Sandyford, Dublin
Reconciliations AssistantJaJa Finance Ltd · Dublin, Northern Ireland
Senior Intermediate MEP BIM CoordinatorEDC Engineering Design Consultants LTD. · Dublin, Ireland
AI EngineerCR2 · Dublin, Dublin- General Manager - Bershka Liffey ValleyINDITEX · Dublin, County Dublin