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Amar Bank

Posted 4 months ago

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Desk Collection & Recovery

JakartaOn-siteFull-time

AI Summary

Handles outbound calls for payment reminders and collections at Amar Bank in Jakarta, engages with customers on financial services, and supports administrative follow-up.

About this role

Responsibilities

  • Calling customers before the due date as a payment reminder.
  • Calling delinquent customers after the due date as a payment demand.
  • Helping customers on payment services and explain about our financial services.
  • Maintaining good relationships with customers.
  • Doing administrative tasks related.
  • Ensure customers receive visits to collectors and warning letters with delinquent consumer conditions.

    • Requirements

  • Must possess at least a Diploma Degree.
  • Strong experience in the Desk Collection field (preferably in the banking/financial industry) would be an advantage.
  • Able to work under pressure, good interpersonal, and target oriented person.
  • Discipline and can work well both individually and as a team.

    • Skills

    Administrative TasksBanking CollectionsCRMCustomer ServiceDesk Collection

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