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DESKSIDE SUPPORT

Pasadena, CA, United StatesRemoteFull-time

AI Summary

A Deskside Support Representative at Artech troubleshoots complex Microsoft OS issues, installs/configures applications and hardware at client sites, and interacts with clients directly.

About this role

DESKSIDE SUPPORT

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Deskside Support Representative Distributed Client Services
Location: PASADENA, CA 91105
Duration: 12 months with possible extension.

Job Description:

·Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.

·Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.

·Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.

Additional Information

For more information, Please contact

Shubham

97295-4595

Skills

Application Install/removeDriver’s LicenseMicrosoft OSMonitor InstallationPC HardwareRemote Control/remote Takeover

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