Posted 106 months ago
Desktop Support
AI Summary
Desktop Support KRG Technologies, Inc., 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 -At least 3 years hands on experience in field Support Services -Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1, Windows 10 installation, troubleshooting and reporting.-Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD-Strong Microsoft Office skills (Outlook, Word, and Excel)-Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers-
About this role
Desktop Support
KRG Technologies, Inc.,
25000 Avenue Stanford, Suite #243, Valencia, CA 91355
-At least 3 years hands on experience in field Support Services
-Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1, Windows 10 installation, troubleshooting and reporting.
-Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD
-Strong Microsoft Office skills (Outlook, Word, and Excel)
-Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
-Broad experience in IT related services with basic understanding of Networks, Servers and Telecoms
-Experience including remote control of PCs and video conferencing knowledge
-Rotational On-call for executive support
-Strong customer service skills
-Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
-Strong written and verbal communication skills
-Must be detail oriented and self-motivating
-Ability to successfully pass a background security check
Desired Certification ( A combination of 02 mandatory)
1.CompTIA A+ certification ( Compulsory )
2.Premier Dell Hardware Certification
3.HP Accredited Platform Specialist (APS) - HP LaserJet Solutions
Additional Information
All your information will be kept confidential according to EEO guidelines.