Shape the future of search.

We are seeking a Director of HR to join our team. This person will be responsible for managing and overseeing all HR functions, including benefits administration, performance management, HR compliance, Immigration, compensation benchmarking, on/off-boarding, and PTO management. The ideal candidate will have strong interpersonal skills, be detail-oriented, have a comprehensive understanding of HR policies and procedures, are comfortable working in a fast-paced ambiguous environment, and have prior experience mentoring/managing people.

**This position is on-site 5 days / week based out of our Chicago office**

Manage the day-to-day work of the HR operations team, performing operational duties required to keep the process running consistently.

Manage benefits, PTO, compliance and other HR operations needs for employees and contractors.

Provide day to day HR Ops support including troubleshooting issues and serving as the escalation point for process and systems issues.

Understand how BrightEdge operates and apply that knowledge to all aspects of people-related strategy, programs, and practices.

Scale existing processes for growth and innovation based on business needs.

Redefine employee experience and overall operating model, powered by data, trends and insights

Manage employee on-boarding and off-boarding processes; identify and administer tools/systems that support rapid scale and growth

Identify and implement innovative HR policies, programs and procedures to be used in engagement, performance evaluation, recognition, compensation, and promotion processes

Ensure compliance with federal and state programs.

Collaborate cross-functionally with HR, Recruiting, Payroll, Facilities, IT, Accounting, Legal and other teams to create programs that impact all employees and offices

Handle domestic and international immigration needs.

8+ years’ experience in an HR and/or People OperationsExperience at a high growth Tech/SaaS company

Bachelor's degree in Human Resources, business administration, or related field

Approachable, adaptable, resourceful and a strong communicator; comfortable communicating upward

Experience presenting on complex cross-functional projects and processes driving results

Experience with Google Drive/Apps, Microsoft Suite (Word/Excel/PowerPoint), HRIS Systems (Ultipro/UKG a plus), and ATS systems (Lever)

Experience implementing people programs including performance feedback, rewards & recognition, wage & hour compliance

Strong interpersonal and relationship-building skills with a deep sense of empathy and ability to communicate across diverse groups

Proven track record handling confidential information with discretion

HR certification (e.g., SHRM-CP, PHR) preferred.