This role serves as a key integrator and transformation leader across SysOps, responsible for ensuring alignment across architecture, requirements, vendor delivery, and program execution.

Operating horizontally across teams, the position provides governance, coordination, and strategic oversight to ensure SysOps functions as a cohesive system rather than independent delivery streams. The role plays a central part in driving AI-enabled transformation, enabling structured, high-quality inputs (requirements, design, and architecture) that support the transition to AI-assisted, in-house development models.

This is a high-impact leadership role requiring strong systems thinking, cross-functional influence, and the ability to operate effectively across engineering, product, operations, and vendor ecosystems.

Key Responsibilities

Vendor Strategy & Management: Lead offshore/vendor engagement strategy across SysOps, including scope allocation, de-scoping, and transition to in-house development while maintaining effective vendor relationships.

SysOps Functional Alignment: Ensure alignment across all SysOps domains (EMS, CNMS, CNOS, NCS, Operations, and BSS), resolving cross-team gaps, overlaps, and inconsistencies to enable cohesive system behavior.

Architecture Alignment Oversight: Provide oversight to ensure LSS capabilities align with system architecture across domains and that requirements, design, and implementation remain consistent with target architecture.

Product Owner Function Leadership: Consolidate and standardize the Product Owner function across SysOps to ensure consistent backlog management, prioritization, and coordination of cross-team dependencies.

Program Governance & Oversight: Provide cross-functional program oversight, tracking progress, risks, and dependencies across vendor deliverables and internal teams, and supporting leadership with integrated program visibility.

IVV & Integration Management: Coordinate integration, verification, and validation activities across SysOps systems, ensuring end-to-end integration readiness and alignment of testing strategies.

Operations & BSS Alignment: Ensure SysOps capabilities align with operational (NOC) needs and BSS integration requirements, supporting end-to-end service workflows.

Documentation & External Deliverables Governance: Oversee the quality, consistency, and status of external-facing documentation, including requirements, architecture artifacts, vendor deliverables, and program documentation.

Required Qualifications

Bachelor’s or Master's degree in Engineering, Computer Science, or a related technical field

15+ years of experience in OSS/BSS/NMS, telecom systems, or large-scale software platforms

Minimum 10 years of progressive leadership experience, including:

Mininum 10 years proven management experience managing and mentoring direct reports

Leadership of large, cross-functional teams in matrixed environments

Demonstrated experience in cross-functional system integration and alignment

Vendor and offshore delivery management

Program governance and large-scale delivery oversight

Preferred Qualifications

Experience with AI-enabled or model-driven development practices

Strong understanding of complex BSS/OSS, Management Plane, and Control Plane architectures.

Experience driving organizational transformation across multiple teams and vendors

Director, Systems Operations Software

About this role

Key Responsibilities

Required Qualifications

Preferred Qualifications

Explore related jobs

More jobs at Telesat

Jobs in Ottawa

Browse these categories