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Discharge and Assignment Document Administrator

TorontoHybridFull-time

AI Summary

Join a ChallengerBeing a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

About this role

Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.


The Work
The Discharge and Assignment Document Administrator will be responsible for ensuring accurate and timely discharging of Equitable Bank’s mortgage registrations by preparing and/or reviewing discharge documents. The incumbent must be familiar with various discharge and assignment documents for all provinces across Canada and have the ability to validate for accuracy. The incumbent must be comfortable reviewing and understanding Discharge Statements.

The Core Responsibilities!

  • Prepare and/or review discharge documents for accuracy to submit to management for execution.
  • Have documents signed and distributed to the appropriate party .
  • Review weekly reports to identify residential and commercial loans requiring discharge documentation and prepare/distribute appropriately by line of business, on an individual loan basis.
  • Liaise with solicitors and financial institutions regarding discharges.
  • Reconcile discharge reports and keep other departmental reports updated as necessary.
  • Identify potential risks such as discrepancies in the documentation or payout funds received.
  • Understand and follow policies, guidelines, and procedures.
  • Conduct title searches using various provincial search engines.
  • Complete requests as assigned by management
  • Let's Talk About You!

  • Complete a diploma program in a related discipline or minimum of 2 years of in a related field.
  • In depth knowledge of discharge processes (internal and external) and provincial documents.
  • Meticulous attention to detail.
  • Ability to meet tight deadlines.
  • Ability to balance multiple high-risk priorities simultaneously.
  • Strong organization skills.
  • Superior interpersonal and communication skills – written and oral.
  • Excellent customer service skills.
  • Team oriented.
  • Problem solving skills.
  • Computer literate (MS Outlook, MS Word, MS Excel).
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