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Life.Church

Posted 5 months ago

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Donor Operations Manager

Edmond, OKOn-siteFull-time

AI Summary

Donor Operations Manager supports donor development programs, coordinates cross-team projects, and administers team tools to enable gift initiatives and donor engagement for Life.Church/YouVersion.

About this role

Life.Church wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. That's how we’re able to make a difference, and it's the driving force behind everything we do. The Donor Operations Manager supports the daily operations of the Donor Development team, including cross-team coordination, executing hands-on projects like gifting, administering team tools, and providing support for any initiatives that engage givers with the vision of YouVersion and help connect them to our ministry. This role supports the team’s direction, initiatives, and ministry efforts to achieve outcomes that further Life.Church’s mission and reach people for Christ.
YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online.
We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.

What You'll Do

  • Support initiatives and strategic projects in the areas of operations, logistics, purchasing, and execution of team projects.
  • Collaborate with Donor Experience team to source, organize, and ship donor gifting experiences that thank givers and convey impact and excellence in presentation.
  • Build and lead a volunteer team to help with gifting and project execution.
  • Administer team systems and tools like Hubspot, forms, surveys, calendars, project management systems, and the triggers and integrations that acknowledge and organize gifting. Update and maximize these systems to serve the team.
  • Support the Director of Operations with team projects and goals by creating timelines, gathering key takeaways, following up on action items, and executing deliverables, working across YouVersion teams.
  • Manage the expectations of internal stakeholders while providing regular updates on project milestones and timelines.
  • Track key metrics for Donor Operations team to ensure goals, milestones, and deliverables are being met for goals and projects.
  • Collaborate with the Experience, Generosity, Marketing, and Donor Relations teams to plan and execute projects as needed for Sowers, Major Donors, Foundations, Churches, and key relationships.
  • Provide logistical, relational, and experiential support to donor and church visitors, as needed, supporting the overall goals and actions of the YouVersion Development team.
  • Act as a team ambassador and represent Life.Church culture within Central Operations, YouVersion, Campuses, and to all givers.

    • Skills Needed to Succeed

  • Excellent verbal, written, and interpersonal communication skills to maintain and foster partnerships.
  • Ability to self-motivate, make independent decisions, and solve problems with innovation.
  • Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
  • Effective at process and organizational management to coordinate, structure, and provide vision to projects.
  • Bachelors degree in a related field.
  • 3 - 5 years of related work experience.

    • Skills

    CalendarsCRMCross-team CollaborationData TrackingDonor GiftingFormsHubspotIntegrationsLogisticsMetrics TrackingProject Management SystemsPurchasingReportingStakeholder ManagementSurveysTeam AdministrationTimeline CreationVolunteer Coordination

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