AI Summary

Driver Operations Associate at Lalamove partners with market launch teams to build and retain a high-activity driver community, develops driver acquisition processes, and grows branded vehicle awareness.

About this role

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!

We are seeking an Driver Operations Associate who will not back down in the face of challenge, who is ready to try new things and is ready to make history together with the rest of the team at Lalamove. Life at Lalamove is fast-paced, thrilling, and we are constantly doing things no one has ever done before. We are looking for high energy, quick thinking individuals who can understand driver beliefs and requirements to create long-lasting partnerships with our fleet and succeed in being the market-leader in last-mile, on demand deliveries.

What you’ll do:

Working closely with our market launch teams - participate in the development of our driver acquisition processes

Build and retain a high activity driver community

Increase Lalamove’s brand awareness by substantially growing the number of branded vehicles

Reporting to the Lalamove functional departments in Hong Kong on a daily basis with utmost integrity

Achieving total alignment with local teams when executing new initiatives

Exceed individual and team targets & KPIs

What you’ll need:

Ability to communicate, present and influence credibly and effectively at all levels of the organization

Ability to champion new processes from plan to close

At least 2-3 years experience at a sales and customer-facing capacity

Positive, passionate, proactive, self-initiative and attentive to details

Strong verbal and written communication skills with fluent proficiency in written and spoken English

Data driven, experience and familiar with spreadsheets

This role requires frequent travel to New Jersey to lead and support offline driver acquisition initiatives as needed to drive growth in the NJ territory

Skills

Data-drivenSpreadsheets

Driver Operations Associate

About this role

What you’ll do:

What you’ll need:

Skills

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