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Posted 6 months ago

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Dutch-Speaking Technical Support Analyst

BudapestOn-siteFull-time

AI Summary

Dutch-speaking technical support analyst who handles remote technical issues for Dutch-speaking customers, diagnosing and resolving problems and communicating complex concepts clearly.

About this role

Ready to use your technical skills to make a real impact on the future of renewable energy? If you are a fluent Dutch speaker living in or around Budapest, we have an exciting opportunity for you!

We are looking for a Dutch-Speaking Technical Support Analyst to join our business partner's growing team. In this role, you will not just be a voice on the phone; you will be a vital part of the team, using your passion for technology and great communication skills to deliver a top-tier support experience.

This is more than a job; it is a chance to be part of a mission-driven company and truly make a difference!

What You Will Do

  • Be the first point of contact for Dutch-speaking customers, providing remote technical support.

  • Dive into complex issues, diagnosing and resolving them with confidence.

  • Collaborate with a supportive team, sharing insights and working together to solve customer challenges.

Requirements

Who You Are

  • You are fluent in both Dutch and English.

  • You have a genuine passion for technical problem-solving

  • You are interested in renewable energy and sustainable technology

  • You are an exceptional communicator who can explain complex concepts simply and clearly

  • You live in or near Budapest

Benefits

Transcosmos is proud to offer such a fantastic and unique working environment, built on a successful family culture of ambition, experience and teamwork. We are proud to promote longevity and progression at every level.

  • To acquire the necessary knowledge we provide a paid training, on which not only your knowledge is expended, but you will get to know your colleagues so that you would feel at home from the beginning.
  • Competitive salary
  • Cafeteria
  • Team building and free time activities
  • Modern office environment

Skills

Communication ToolsCustomer EscalationDutch Language ProficiencyEnglish Language ProficiencyIssue DiagnosisProblem SolvingRemote Assistance ToolsRemote TroubleshootingRenewable Energy KnowledgeTechnical SupportTechnology Product SupportTicketing SystemsTroubleshooting

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