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Posted 2 months ago

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E-commerce Director / Senior E-commerce Manager (Remote) | Canada

Alberta, CanadaRemoteFull-time

AI Summary

An entrepreneurial E-commerce Director / Senior E-commerce Manager will own the end-to-end Shopify store, driving online revenue, conversion rate optimization, and building analytics and merchandising foundations for a U.S.-focused remote-first business.

About this role

  • Location: Remote / Virtual
  • Job Type: Full-Time
  • Salary Range:$2,300 - $3,000/month

At **HireHawk **,we connect top global talent with high-performing U.S.companies.Our focus is on finding exceptional professionals who bring both expertise and drive to every role.We’re passionate about helping candidates grow their careers while supporting our clients with reliable,remote-ready talent that makes an impact from day one.

We’re hiring an entrepreneurial E-commerce Director / Senior E-commerce Manager to build our digital commerce function from the ground up. You’ll the Shopify site end-to-end: merchandising, site experience, conversion rate optimization, and the operational infrastructure that makes growth repeatable. This role is hands-on and highly visible, you’ll work closely with the Founder, bringing both strategic direction and practical execution to a business that hasn’t had dedicated digital leadership before. Your first focus will be getting the website and measurement foundation right; paid media and CRM will scale after the fundamentals are in place.

Responsibilities:

  • Own the client's shopify storefront and be accountable for improving online revenue, conversion rate, and customer experience
  • Audit the current site and build a clear, prioritized roadmap of foundational fixes and high-impact quick wins
  • Implement and continuously improve CRO across PDPs, collection pages, navigation, cart, and checkout (testing, analysis, iteration)
  • Build a reliable analytics and reporting foundation so the team can make decisions from clean, consistent data
  • Elevate site merchandising: collections, product discovery, on-site storytelling, and how the brand shows up online
  • Own promotional execution on-site (launches, offers, merchandising moments) and ensure the experience is seamless for customers
  • Partner with designers, developers, photographers/content, and copywriters to improve performance and presentation across the site
  • Optimize catalog and inventory presentation on Shopify (product setup, variants, collections, searchability, and integrations)
  • Collaborate with (and help assess/select) external partners like media buyers and CRM/email support as the channel matures, guided by ROI

Requirements

Must-Have:

  • 5+ years owning e-commerce performance with clear responsibility for outcomes (revenue, conversion rate, customer journey)
  • Hands-on Shopify expertise (admin, catalog management, merchandising, apps/integrations, promotions, troubleshooting)
  • Proven experience improving conversion through CRO and funnel optimization (not just “best practices” — real execution)
  • Strong comfort with e-commerce analytics and KPI reporting, including validating tracking and measurement quality
  • Ability to walk into an under-optimized store, diagnose what’s wrong, and execute a practical plan without needing a large team
  • Experience collaborating cross-functionally with creative and technical partners (design, dev, content, copy, media/CRM)
  • Confident stakeholder communication: able to educate, influence, and guide a non-digital founder through priorities and trade-offs

Nice to Have:

  • Fashion/apparel, DTC, or consumer retail e-commerce experience
  • Experience in lean entrepreneurial businesses (roughly $5M–$50M revenue range or similar environments)
  • Familiarity with AI tools that speed up creative workflows, image enhancement, or digital merchandising

Benefits

  • Access to a $200K+ perk marketplace with discounts on 150+ global services.
  • Option to withdraw up to 50% of approved earnings before payday.

Skills

Conversion Rate OptimizationCROE-commerce AnalyticsEmail CRMGoogle AnalyticsKPI ReportingPDP OptimizationShopifyShopify AdminShopify Apps

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