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monday.com

Posted 21 days ago

Open

EMEA Pre-Sales Engineer

LondonHybridFull-time

AI Summary

Pre-Sales Engineer at monday.com helps customers understand and maximize value of the platform through demos, POCs, and tailored technical solutions, collaborating with Sales, Product, and Customer Success.

About this role

monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday.com to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.

We move fast with big impact, fueled by a vibrant, ownership-driven culture where you’re empowered to shape how organizations achieve more and outpace their competition.

Our sales team is growing, and we are looking for an experienced Pre-Sales Engineer.

As a Presales Consultant at monday.com, you’ll play a critical role in helping our potential & existing customers understand & maximize the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes.

We are looking for experienced individuals who would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product, Customer Success, Professional Services, etc.

About The Role:

  • As a pre-sales engineer, you will be required to have a deep understanding of our product's technical capabilities and inner workings.

  • You will take part in demos & proofs-of-concept for potential and existing customers.

  • You will assist in crafting Sales Pitches with sales managers and providing value-add solutions for customers.

  • You will be required to assist in handling security concerns & providing high-quality RFP responses as part of our enterprise selling methodologies and strategic sales cycles.

    Requirments:

  • 4+ years in Pre-Sales Engineering/Consulting role (or similar) in a SaaS environment

  • Experience with software for CRM, ITSM, Whiteboard or Software development - Significant advantage

  • A deep technical curiosity for how IT systems work in a business context

  • Great communication and customer facing skills

  • Ability to clearly articulate technical topics to a non-technical audience

  • Business process mapping skills

  • Understanding of GraphQL - an advantage

  • Experience responding to technical questions and security requirements from customers

  • Exceptional teamwork capabilities

  • Strong problem solving skills

Skills

Business Process MappingCRMCustomer-facing CommunicationDemosEnterprise Selling MethodologiesGraphQLITSMProblem SolvingProofs Of ConceptRequirements GatheringRFP ResponsesSaaSSales EnablementSecurity RequirementsSoftware DevelopmentStakeholder ManagementTechnical StorytellingWhiteboard

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