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Veeva

Posted 5 months ago

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Engagement Manager - Events Business Consulting (Remote)

BostonRemoteFull-time

AI Summary

An Engagement Manager leads customer projects and business development for Veeva’s Events Business Consulting practice, partnering with HCPs to optimize the high-value, regulated events channel and integrate it into commercial models.

About this role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva’s Business Consulting practice is growing, and we are looking for talented individuals to join our newly formed practice for Events. This team leads innovation and partnership in optimizing the high-risk, high-value Events channel.

Events are formal, highly regulated interactions that provide a longer, more focused window for engaging with HCPs—offering a depth of interaction that digital touchpoints cannot match. Our focus is to help identify the source of business issues within the event lifecycle—from planning and compliance approvals to execution and speaker payment—defining critical success factors and developing a structured approach to deliver scalable, compliant success.

Our Events Business Consultants partner with customers to optimize the Events channel and seamlessly integrate it into their End-to-End Commercial Model. By focusing on People and Processes, we help customers move away from a simple "operational checklist" to create strategic touchpoints designed to actively move HCPs along their journey, driving real engagement and building peer-to-peer relationships.

As an Engagement Manager, you will be responsible for leading customer projects, building trusted relationships with key stakeholders, identifying opportunities and leading business development efforts, bringing deep domain expertise to project delivery, developing new and evolving existing offerings and mentoring junior Consultants.

If you are looking for an opportunity to build momentum and shape the future of a critical engagement channel in an innovative environment, this is a great opportunity for you.

What You'll Do

  • Lead business development initiatives (e.g., opportunity identification, proposal development, client presentations) and contribute a $500k annual book of business
  • Lead customer engagements (or workstreams in larger engagements), setting expectations and managing the day-to-day work of Senior Consultants, Consultants, and Associates on your project teams
  • Build and maintain strong relationships with key client stakeholders
  • Become a thought partner and a trusted advisor to clients
  • Mentor and develop junior team members, fostering a collaborative and growth-oriented environment within the practice
  • Support the enhancement and socialization of BC standard offerings, help evolve existing and identify new future offerings as our business scales
  • Develop and disseminate thought leadership and campaigns that differentiate Veeva Events Business Consulting in the market for HCP engagement strategy

    • Requirements

  • Bachelor’s degree is required
  • 8+ years of experience with Management Consulting experience
  • Background and industry experience within HCP engagement strategy, HCP educational programs, commercial operations, omnichannel and/or marketing excellence are preferred
  • Strong track record of experience delivering client advisory engagements
  • Core management consulting skills, including workshop facilitation, client presentations, project management, and ability to develop structured approaches/methodologies to business problems
  • Proven experience and measurable impact in business development and sales
  • Strong team leadership skills and ability to manage engagement economics
  • Strong analytical and problem-solving skills and excellent oral and written communication skills
  • Ability to travel roughly 25% but this can vary depending on engagement

    • Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

    • Compensation

  • Base pay: $85,000 - $210,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

    • Skills

    Business DevelopmentClient PresentationsConsultingHCP Engagement StrategyOpportunity IdentificationProject ManagementSalesWorkshop Facilitation

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