Posted 9 months ago

Engagement Manager - Life Sciences Quality

LondonRemoteFull-time

AI Summary

Leads and delivers complex Quality consulting engagements for Life Sciences clients, overseeing teams, managing end-to-end delivery, and driving business development for Veeva's Quality Consulting practice.

About this role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Quality Business Consulting at Veeva is a unique group fusing strategy and operations with data and technology. Establishing a leading Quality consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry.

As an Engagement Manager, you will manage complex and novel consulting projects for Veeva customers in the Quality space – managing teams and planning, organizing, and tracking all aspects of delivery. You will support building our brand in the market, developing our customer network, and identifying and acquiring new projects to support our customers.

What You'll Do

Lead multiple project engagement teams – empowering the team to plan and manage all aspects of delivery

Be responsible for the end-to-end design, build, and delivery to meet overall project goals and objectives

Proactively lead business development opportunities - identify and generate potential new projects, clarify customers' challenges and needs, be able to develop a compelling, differentiated proposal to solve these issues and win new work

Be the Quality consulting lead on one or more of our strategic accounts

Bring clients an excellent level of industry, market, and functional insight, including an understanding of Quality-specific challenges

Build a strong and trusted relationship with customers, serving as a primary contact for strategic and tactical questions

Develop and disseminate thought leadership and campaigns that differentiate Veeva Quality Consulting in the market

Requirements

Bachelor's or Master's degree and excellent academic record

8+ years of consulting experience in an established strategic/management consulting organization

Good understanding and deep interest in pharmaceutical or MedTech Quality, having delivered consulting engagements in one or more of the following areas: Quality, Manufacturing, Supply Chain

Demonstrated leadership of consulting teams in the delivery of complex project outputs

Highly efficient project management skills

Credibility and experience in operating and engaging at senior levels with key Life Sciences customers

Proven track record of developing new, high-impact customer engagements

Deep understanding of Quality processes and systems

Ability to travel roughly up to 25%; this can vary depending on engagement

Nice to Have

Post-graduate-level qualification, Ph.D., MD, and/or MBA

Network in Top 20 Life Science companies

Experience with digital technologies – platforms, channels, analytics tools, apps, emerging technology

Experience working with SaaS solutions

Experience with digital technologies – platforms, channels, analytics tools, apps, emerging tech, etc.

Good understanding of Veeva’s broader platforms and solutions, and how these can be leveraged and enhanced by Quality consulting services

Veeva certified on any of our relevant Quality products

Skills

AuditingBusiness DevelopmentCAPA And Deviation ManagementCloud-based Quality PlatformsData VisualizationDigital Analytics ToolsGxPLife Sciences Industry KnowledgeManufacturing QualityProject Portfolio ManagementProposal DevelopmentQuality-by-designQuality Management SystemsQuality Metrics And KPIsQuality ProcessesRegulatory Compliance (FDA/EMA)Risk ManagementSaaS PlatformsStakeholder ManagementSupply Chain QualityVeeva Quality Products