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Veeva

Posted 27 months ago

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Enterprise Account Partner DACH

ZürichHybridFull-time

AI Summary

Enterprise Account Partner handles top pharma accounts, nurturing relationships with VP/C-level executives, managing renewals, and driving Veeva’s Commercial Cloud solutions across Europe.

About this role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role
Join our team of Enterprise Account Partners with diverse backgrounds in technology, life sciences, and consulting services. You will support Veeva's mission of helping our customers, Europe's top pharmaceutical companies, bring their products to market faster.
In the role of an Enterprise Account Partner, you will support our key pharma accounts and drive value by positioning Veeva's Commercial Cloud, including software, data, and business consulting. The goal is to strengthen our strategic partnership with our customers, resulting in long-term success and mutual satisfaction.
To achieve this goal, you will nurture existing and build new relationships within the accounts and serve as the primary point of contact for VP and C-level executives. You will drive the process of renewing existing business as well as continuously bringing innovative solutions to the customers to help them meet their business objectives. To support you in doing so, you will be working closely with an international team that consists of various product and service owners who are all aligned toward Customer Success.

What You'll Do

  • Protect and expand Veeva's footprint through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals
  • Manage the Client Partnerships and the account for Commercials with the goal of being a trusted long-term partner
  • Hold accountability for developing and implementing account vision, strategy, and ways of working
  • Serve as the ambassador for your customers within Veeva by focusing on their needs and doing the right thing for them
  • Actively nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed
  • Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses
  • Manage account administration and actively provide input for accurate forecasting
  • Keep current with industry trends and expand knowledge of legacy and novel Veeva offerings

    • Requirements

  • 8+ years combined experience across software sales/consulting
  • Deep understanding of the Life Sciences industry and familiarity with digital transformation for Commercial within the sector
  • Proven track record of cultivating multi-layered relationships across multiple functions, including business, IT, and procurement
  • Organizational skills with the right amount of attention to detail
  • Strong work ethic with the required sense of urgency towards customers’ needs
  • Self-starter/Self-motivator with little need for direct supervision
  • Based in Germany or Switzerland

    • Perks & Benefits

  • Annual allocations for charitable contributions
  • Fitness reimbursement
  • Work anywhere

    • Skills

    Account Vision DevelopmentBusiness ConsultingCommercial Cloud SolutionsComplex Deal NegotiationsContract NegotiationsContract Renewal ManagementCRM (e.g., Salesforce)Cross-Functional CollaborationData-driven StorytellingDigital Transformation In Life SciencesExecutive Relationship BuildingForecasting And Pipeline ManagementGo-to-market PlanningIndustry Trend AnalysisInternational Team CollaborationIT/procurement AlignmentKey Account ManagementLife Sciences Industry KnowledgeMultilayer Relationship BuildingPricing StrategySales StrategyStakeholder ManagementVendor Management

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