As a Sales Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities.
This role will be foundational to 360learning Enterprise business expansion in North America. As a Sales Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.
Within 1 month, you will:
Become an expert of 360Learning ways of working through our onboarding process on Convexity
Meet the global team through virtual coffee meets
Master our value proposition after shadowing meetings with AEs and training with your coach
Become a product expert
Be able to support our Product team with great insights and feedback thanks to detailed product training
Have defined your first OKRs
Within 3 months, you will:
Understand, master, and become a pro at describing our product to prospects
Collaborate with the sales teams to understand customer requirements and provide sales support
Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally
Configure demo environments to meet presentation needs
Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)
Within 6 months, you will:
Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors
Be identified as a prime expert by our Account Executives to support them in any prospective context
Share your expertise with other 360Learners
Within 12 months, you will:
Contribute in making the Sales Engineer department grow by identifying best practices, designing new processes and creating new contribution for the team
Work alongside sales team members at every step of the sales process
Help shape the Sales Engineer team by assisting in recruitment efforts
The Skill Set
Bachelor's degree in a related field (preferred)
3+ years’ experience working in a Pre-Sales, Engagement Management, LMS implementation consultant role
Previous experiences in a SaaS B2B company (LMS experiences will be a plus)
Strong knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRISA “can do” attitude, which means you look at obstacles as opportunities of making 360learning succeed
Open to travel for conferences and on-sites
Strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle
Love the intersection of technology, business, and learning
Understanding of HTML, CSS, and Javascript
Have a strong ability to share your technical knowledge while maintaining an upbeat pace and a positive mindset
Enthusiasm for our working environment, explained here: https://bit.ly/Convexity360L
What We Offer
Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈
Benefits/Perks: Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility: Review our CSR Charter:360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes: https://bit.ly/42H1ggC 🚀👩🏻💻🏆
