Escalations Manager (US Shift)
Chandigarh, Chandigarh, IndiaOn-siteFull-time
AI Summary
Escalations Manager (US Shift) oversees handling high-priority customer issues and coordinates cross-functional teams to drive timely, effective resolutions.
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Title: Escalations Manager (US Shift) - Lytegen
URL Source: https://apply.workable.com/j/E48569D5FF
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Escalations Manager (US Shift) - Lytegen
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Skills
CRM SystemsCross-Functional CollaborationCustomer Support OperationsEscalation ManagementIncident HandlingIT Service ManagementRoot-cause AnalysisSLA And KPI TrackingTicketing SystemsTroubleshootingUS Shift CoordinationWorkforce Coordination
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