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Octopus Energy Group

Posted 21 months ago

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EV Sales Specialist (B2C)

SurreyOn-siteFull-time

AI Summary

Electric Vehicles Sales Specialist handles end-to-end B2C sales for the salary sacrifice EV leasing product, guiding customers from lead to delivery and delivering strong customer experiences.

About this role

What we do. Electric Car Leasing

Why we do it. Greener. Fairer. Future.


We’re expanding our Electric Vehicle Sales Team in Weybridge. We're looking for an Electric Vehicles Sales Specialist, who will be responsible for managing sales directly with our customers focusing on our salary sacrifice product.
You will be the face and the voice of the Octopus Electric Vehicles, advising and supporting customers throughout their journey towards purchasing an EV. You will discuss their requirements and find the perfect vehicle for their lifestyle, considering the salary sacrifice product fully and the benefits of going electric.
We’re all about growth - both for the business and for our people. We provide plenty of opportunities for career progression, continuous learning, and personal development. Whether you're eager to level up your skills or thrive in our fast paced environment, we’re here to support your journey and help you make an impact.
A genuine passion for customer experience and sustainability is a must with a strong understanding of process and the importance of customer service.
This role will include an uncapped commission scheme and a generous car allowance as part of the overall package and will be based in our brand new office Weybridge 3 days a week.

What you'll do

  • Speak to customers interested in leasing an electric vehicle and qualifying the right one for them
  • Manage the end to end sales pipeline with customers - from lead through to delivery and deliver sales in line with targets
  • Manage customer orders in progress and supervise order processing
  • Continue planning and targeting of the acquisition of new customers
  • Recording customer satisfaction to ensure that customers are having the best experience
  • Provide excellent customer service both through the sales process and also in after-sales customer care
  • Strategically build your pipeline working with the team to create strong relationships both with internal stakeholders as well as with our customers both on a consumer and business level

    • What you'll need

  • Minimum 2 years of sales experience, preferably in a B2C setting, with relevant experience in roles such as SDR, software sales, or recruitment
  • Experience in technology-driven sales processes (CRM, digital sales)
  • Proven track record of working in a target driven role and providing excellent customer experiences
  • Strong communication skills, a passionate drive, resilience, and a humble attitude
  • An inquisitive nature with the ability to gather information to align customer needs with tailored solutions
  • A genuine passion for going above and beyond for customers and a strong passion for Electric Vehicles, sustainability and/or the automotive industry
  • A start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business
  • A constant focus on improving and developing personally and within a business
  • Ideally if you have previous experience within fleet, leasing or selling a salary sacrifice product - this is a bonus!

    • Why else you'll love it here

  • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
  • Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits
  • Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
  • Just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies!

    • Skills

    Communication SkillsCRMCustomer Relationship ManagementDigital SalesEV/leasing KnowledgeFleet/leasing ExperienceLead QualificationNegotiationOrder ProcessingSaaS-like Sales ProcessesSales Pipeline ManagementSales Targeting

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