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AdeebaEServicesPvt.Ltd logo

Posted 110 months ago

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Exp CCE Do you want to work in US shift Voice Process. Join Adeeba BPO

KolkataOn-siteFull-time

AI Summary

Senior Tech Support Associate handling inbound calls for printer, router, and antivirus issues, diagnosing problems, recommending solutions, and selling technical support plans.

About this role

Exp CCE Do you want to work in US shift Voice Process. Join Adeeba BPO

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

!!Greetings From Adeeba E Services Pvt Ltd!!

Position: Senior Tech Support Associate

No.of vacancies: 11

Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:

Benefits & Facilities:

Shift timing – US

Working Days: 6 days

Interview: Monday to Saturday from 12:30 pm to 5:30 pm

Contact: ( HR)03365246525

Additional Information

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.

Skills

AntivirusDiagnosticsInbound CallsPrinterRouterTech Support

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