Facilities Technician

About the role

The Facilities Technician is the operational anchor of Pillar's Facilities team — present when our guests are present. This person owns the day-to-day cleanliness, readiness, and presentation of our campus, with a heavy emphasis on weekend coverage and Sunday evening closing. This is a hands-on, behind-the-scenes role for someone who finds joy in serving the guest they may never meet. As Paul writes in 1 Corinthians 12:21–25, every part of the body matters — and the readiness of our facilities is a direct extension of how we love our people on the weekend they walk in.

What you'll do

Weekend Facilities Coverage

• Provide dedicated weekend facilities presence across Saturday 5pm service and all four Sunday services (8:30 AM, 10:15 AM, 12:00 PM, 6:00 PM).
• Before service: complete setup walk-throughs — parking signs, cones, flags, doors, thermostats, signage, restroom stocking, baptismal readiness.
• During service: continuous walk-throughs of restrooms, common areas, trash, spills. Respond to facility issues immediately so service is uninterrupted.
• Between services: full reset of high-traffic spaces — bathrooms restocked, trash pulled, floors clean, lobby and welcome areas refreshed.

Sunday Evening Service Support & Closing

• Own the Sunday 6pm service support and end-of-night campus close — full lockdown, security walk, lights, thermostats, doors, parking-lot sweep.
• Coordinate with the Sunday-night 3rd-party cleaning team on hand-off and any priority callouts.
• Be the last facilities person on campus — leave it ready for Monday morning.

Cleaning & Campus Presentation

• Restroom maintenance and refresh — restocking, cleaning, deodorizing — during and between services.
• Floor care — vacuum, mop, spot-clean spills as they occur.
• Window cleaning — interior and exterior glass on a recurring schedule and as needed.
• Trash removal — interior bins, lobby cans, exterior containers, mid-service pulls during peak traffic.
• Common-space detailing — chairs, tables, surfaces, lobby presentation, door handles, signage.
• Maintain a "guest-ready" standard at all times

Baptismal Setup, Maintenance, Draining & Cleaning

• Set up the baptismal for scheduled baptism services — water level, temperature, towels, accessibility, etc.
• Perform post-service drain, clean, and sanitize.
• Maintain baptismal equipment and supplies inventory.

Event Setup, Teardown & Room Resets

• Set up and tear down for Tier 1 (weekend / churchwide) and Tier 2 (mid-week recurring) events per the Master Calendar and Planning Center.
• Full room resets between events — tables, chairs, AV, signage, trash, vacuuming.
• Coordinate with ministry leads on event-specific needs.

Maintenance & Facility Project Support (Weekday)

• Support routine and preventative maintenance under oversight’s direction — HVAC, plumbing, electrical basics, lighting, doors, general repairs.
• Execute all work orders, log completion, and surface deferred items.
• Proactively identify facility issues during daily walk-throughs — fix the small stuff before it becomes urgent.
• Support facility improvement projects (paint, drywall, carpet patches, minor construction) as assigned.

Facilities Volunteer Team Support

• Help oversight build, lead, and develop the Facilities Volunteer Team (extension of the Build Team).
• On-the-ground coordinator for volunteers during weekend setup and teardown.
• Live Pillar's servant-leader posture with volunteers — go first, go the extra mile.

General Operational Support

• Vendor coordination on-site (HVAC, electrical, plumbing, pest, fire/life safety) — escort, verify work, document service records.
• Support the 3rd-party cleaning vendor relationship by surfacing quality concerns to Chris.
• Available via phone 24/7 for facility emergencies (HVAC, water leaks, security, doors, ceiling leaks, etc.).

Strengths & Skillsets

• Strong attention to detail — sees what the guest sees and fixes it before they notice.
• High level of ownership — closes loops without being asked twice.
• Willingness to serve behind the scenes — finds joy in the work no one notices when it's done well and recognizes that facilities work is ministry.
• Flexibility with operational demands — potential back to back weekends; comfortable with shifting plans as needs arise from the team.
• Ability to work independently as well as be a team player with the rest of the facilities team.
• Physical readiness — able to lift and carry 50+ lbs, climb ladders, kneel, bend, stand for extended periods, and work in mechanical rooms and outdoor heat.
• Working knowledge of basic maintenance (HVAC, plumbing, electrical fundamentals); willing to learn and grow what you don't know yet.
• Teachable attitude that proactively seeks feedback and takes action to improve.
• Effective communication skills, both verbal and written — showing respect in all interactions with team and congregants.
• Proficiency in basic computer applications (Gmail, Google Calendar / Master Calendar, Planning Center, MS Office, Asana).
• Committed follower of Jesus aligned with Pillar's statement of faith & Lead Here Expectations.
• Preferred: lives within a reasonable commute of the Scottsdale campus (8110 E Cactus Rd) to support weekend rotation sustainability.

Your Team

This position will report directly to the Associate Director of Facilities at Pillar Church. You will work alongside our Part Time Maintenance & Safety Technician and a 3rd-party cleaning team. You will also support and help lead the Facilities Volunteer Team — an extension of our volunteer teams.

Your Schedule

This is a full-time, salaried position.

• A typical week will be 40 hours; there could be potential weeks of up to 50 hours during peak seasons (Easter, Christmas, events, etc).
• Weekends required: This role will primarily focus to support the Sunday night 6pm service but all weekend services and rotation with rest of Facilities team will be involved. Other potential weekend service times this role may be scheduled to assist with: Saturday 5:00 PM service, Sunday services 8:30A, 10:15A, 12P. Weekday rhythm will be required with rest of hours for the week.
• We take Sabbath seriously and strive to provide every staff member with a full, uninterrupted two-day weekend each week. For staff members whose responsibilities require weekend work, we do our best to provide equivalent time off during the week to ensure they still receive a continuous 48-hour period of rest and renewal.
• Throughout the year there are special weekly (weekend staff huddles pre-service), monthly (staff chapels), and quarterly (team building) staff obligations and attendance is mandatory (as determined and communicated).
• For the sake of emergency situations, this role requires availability via phone 24/7 to handle facility issues — HVAC, water leaks, plumbing, ceiling leaks, exterior door issues, etc.

Pay Structure: This role has been categorized as a Salaried Non-Exempt position under the FLSA. The annual salary is designed to compensate a standard 40-hour workweek. All hours worked will be recorded, and any hours physically worked beyond 40 in a workweek — including weekend rotations, peak-season demands, and compensable emergency response time — will be paid at 1.5x the regular rate of pay, in accordance with federal law.

About Pillar Church

To bring our Best Friend more best friends than any group of friends in our lifetime.

Our Values

Innocence (We Fight for Innocence – Matthew 10:16

Our definition of innocence is this: godly simplicity with the absence of ungodly motivation. It involves

perspective and motivation. When we read God’s word, we want to act like it’s the first time to ever

see it; a childlike excitement when we find something new to celebrate about God. It also involves