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SQA Services

Posted 2 months ago

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Field Engineering Business Manager (Aerospace)

Palos Verdes Estates, CAHybridFull-time

AI Summary

Senior Process Engineer focused on continuous improvement across SQA’s field engineering programs, overseeing scope, launches, KPI tracking, and client-facing process optimization.

About this role

SQA protects through quality. We have a global footprint that supports complex and highly
regulated supply chains. The partnerships SQA has created over the past 30 years have benefitted
our clients’ integrated strategies, which SQA can support annually. SQA works with its
client partners and their supply chain in over 90 countries annually, deploying over 1000 associates.
SQA understands the complexity and challenges of a global supply chain, and our clients see that
The results from SQA exceed their internal efficiencies. Annually, SQA performs over 3,000 audits, 3
million parts inspected at the source, and 70,000 hours of Engineering Supplier Development. This
occurs in the form of managed programs at their suppliers that include, but may not be limited to,
audits, assessments, supplier development, part approvals, inspection, remediation, self-release,
and full-time surveillance.
Overview:
As a Senior Process Engineer at SQA Services, you will play a pivotal role in enhancing
SQA’s organizational efficiency and effectiveness by implementing and overseeing continuous
improvement initiatives. Process Engineering plays a vital role in identifying
areas for improvement, analyzing processes, and developing strategies to optimize workflow and
eliminate downtime and cost. A Continuous Improvement Engineer works across SQA’s departments
to foster a culture of innovation and efficiency within the organization.

Primary Responsibilities

  • Support the Senior Technical Director and Field Engineering Director on finalizing scope of customer programs.
  • Create/Configure customer program workbooks.
  • Manage New Service Introduction and Launches
  • Plan and Manage Pilot Program Launch and Monitoring
  • Configure Training Guidelines for Program Resources
  • Selection of Associates for Scoped programs
  • Setup up Qualification Parameters for associates
  • Set up internal improvement initiatives to reduce costs and increase margins of programs.
  • Manage Corrective and Preventive actions for customer complaints and internal audits.
  • Track and Review Program Technical Parameters and KPIs and remediate out of specification conditions.
  • Coordinate Validation of Programs and effectiveness checks, as well as report progress to Senior Technical Director.
  • Support risk management activities to formulate controls plans for customer programs.
  • Review and assist in writing new procedures and work instructions or updating existing documents for customer programs.
  • Participate in customer technical meetings and guide customers to SQA proposed solutions.
  • Shadow associates in the field as part of associate final qualification plans.

    • Secondary Responsibilities:

  • Bachelor’s degree in engineering or related field from an accredited college or university.
  • 3+ years’ experience in Quality Engineering, Manufacturing Engineering or Industrial Engineering
  • Experience working in an industrial manufacturing environment.
  • Proficient in quality analysis tools such as 8D, SPC, PFMEA and others.
  • Six Sigma Black Belt
  • Strong problem-solving skills with the ability to teach basic problem-solving techniques and facilitate problem solving team events.
  • Experience in developing part certification processes (PPAP) and vendor quality measures.
  • Knowledge of fabrication-based quality control methods, tools and techniques.
  • GD&T proficiency, interpretation of drawings and measurement systems applicable to characteristic checks.
  • Strong engineering analysis skills, as well as data analysis and reporting.
  • Strong communication, presentation, and team building skills.
  • Manages time effectively, remains organized in all circumstances.
  • Self-motivated with a high level of initiative.
  • Must be able to travel to customer program sites and associate shadowing based on a planned schedule.

    • Qualifications, Skills and Experience

  • Bachelor’s degree in engineering or related field from an accredited college or university.
  • 3+ years’ experience in Quality Engineering, Manufacturing Engineering, or Industrial Engineering
  • Experience working in an industrial manufacturing environment.
  • Proven experience in continuous improvement roles.
  • Excellent project management and organization skills
  • Ability to work collaboratively with cross-functional teams.
  • Data-driven mindset with proficiency in data analysis tools such as 8D, SPC, PFMEA, and others. Lean Six Sigma Certified.
  • Proficient problem-solving skills with the ability to teach basic problem-solving techniques and facilitate problem-solving team events.
  • Strong engineering analysis skills
  • Lead Auditor of Quality Management System experience.
  • Experience in implementation and maintenance of ISO 9001, AS9001, ISO 13485, and other international quality requirements and standards
  • Experience managing change control processes.
  • Strong communication, presentation, and team building skills.
  • Manages time effectively, remains organized in all circumstances.
  • Self-motivated with a high level of initiative.
  • Must be able to travel to customer program sites and associate shadowing based on a planned schedule.

    • Skills

    8DAS9100Capability StudiesChange ControlCross-Functional CollaborationData AnalysisExcelGD&TISO 13485ISO 9001Lean Six SigmaMinitabPFMEAPPAPProcess MappingProject ManagementQuality Management SystemsQuality MetricsRoot-cause AnalysisSix Sigma Black BeltSPCStatistical Analysis

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