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For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

The primary responsibilities of the Finance Manager are to manage the day-to-day transactional processes and people supporting the accounting functions of the Order To Cash and Procure to Pay business cycles. Through management of a team, they also ensure transactions are entered accurately and contemporaneously. Supporting the transaction processing in the region through guidance or management of support teams in region or in SSC, preparing and posting transactions may form part of the role to cover absences or particular busy times. Diligent performance of financial control procedures to protect the assets and improve the performance of the business. Share responsibility for the timely and accurate reporting of the financial results presenting to the Senior FM, local management or Group as required.

Responsibilities

Team management and development

Set clear team goals, influence SSC team members and oversee day to day operation to meet these goals

Set measurable KPIs for team members and introduce the established KPIs which had been implemented successfully from previous companies to the team if possible

Delegate tasks and set deadlines, Monitor team performance and report on metrics

Motivate team members, discover training needs and provide coaching, resolve any issues and reward achievements

Conversion of assets to cash

Ensure continuous touchpoints for OS AR are performed across US and SSC teams

Contribute to order to cash meetings identifying action points and issues on monthly basis

Monitor and drive improvements in GSNI, AR and open SO

Resolve customer invoice exceptions, disputes, and system issues timely

Timely and accurate processing of inventory transactions, company expenses and vendor payments

Ensure accurate and timely processing of vendor invoices

Work to resolve invoice/PO exceptions timely

Support subledger health by working cross functionally to resolved aged transactions

Ensure company liabilities are recorded accurately via supplier statement and balance sheet reconciliations

Liaison cross functionally to support and advise on best business practices

Participate in contract/SOW reviews

Advise business partners on system and process concerns

Assist in developing and maintaining system and process controls to safeguard assets

Adherence to financial and other controls

Maintenance and adherence to local or global controls to ensure accuracy in financial numbers and protection of assets

Capabilities

Ability to engage and collaborate across all stakeholder groups

Ability to utilize critical thinking skills and multitask to drive home resolution to exceptions and process improvements as needed

Ability to understand the link between business operations and the impact on the accounting and reporting function

Ability to deliver to work under pressure to fixed timelines

Qualifications

University qualified

3+ years of management experience

3+ years post qualification

Experience with systems/tools

Finance Manager

About this role

Responsibilities

Capabilities

Qualifications

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