Finnish Customer Support - Crete
Chania, Crete, GreeceOn-siteFull-time
AI Summary
Finnish-speaking customer support agent handling inquiries, solving problems, and maintaining strong customer relationships in a team setting.
About this role
Finnish Customer Support - Crete
Are you a fluent Finnish speaker looking for an exciting opportunity abroad? We are hiring on behalf of our client for their Chania-based team, offering you the chance to deliver exceptional customer support while enjoying one of Greece’s most beautiful destinations. Combine meaningful work with the island lifestyle - sun, amazing food, and warm local hospitality - while building your career in a multinational industry leader.
What will you do as a Finnish Customer Support Consultant:
- Provide and maintain strong, professional relationship with all customers and show empathy at all times
- Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
- Contact with customers, providing solutions to their requests.
- Deliver high quality support: provide accurate and complete information by using the right methods/tools
- Manage large amounts of incoming calls & emails
- Identify and assess customers’ needs to achieve satisfaction
Requirements
- Excellent knowledge & communication skills in Finnish
- Very good command of English (B2)
- Good problem-solving skills
- Communication skills
- Usage of MS Windows and MS Office, ability to use Internet applications
- Knowledge of logistics on an operational level, as well as overland
- EU Passport
- Relocation to Chania
Benefits
What you will get as a Finnish Customer Support Agent:
- Monthly salary 1300€ gross
- or 1029€ gross with accommodation provided for the whole duration of the contract (Chania, Crete)
- Monthly Performance Bonus
- 14 salaries per year
- Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
- Private Health Insurance
- Full-time job (5 working days per week, 8-hour shifts)
- The best commissions in the market
- The possibility to learn with the best team
- Excellent career opportunity in a multinational industry leader
Only CVS in English will be reviewed.
Skills
CommunicationCustomer SupportEnglish (B2)Finnish Language ProficiencyInternet ApplicationsLogistics KnowledgeMS OfficeMS WindowsOperational KnowledgeProblem SolvingTeam Collaboration
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