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Wachter, Inc.

Posted 7 months ago

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Fire Alarm Engineer

Lowell, AROn-siteFull-time

AI Summary

Fire Alarm Engineer provides daily technical support for fire and burglar alarm systems, assists with access control and paging/voice systems, and participates in control panel programming and system design.

About this role

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!
Wachter is seeking a dedicated and skilled Fire Alarm Engineer to join our team in our Nationwide Service & Projects department located in our Lowell, AR office. (We are open to remote candidates with the right experience.)
This role involves providing daily support for fire and burglar alarms, as well as some access control and paging/voice communication support. The ideal candidate will possess strong problem-solving abilities across a variety of components and systems, with opportunities to contribute to building a top-quality support team.  

Benefits Package: Company Paid!

  • Medical, Dental, Prescription & Vision Benefits 
  • Life, AD&D, and LTD insurance 
  • Paid Vacation and Holidays 
  • MD Live & TriaHealth
  • Company-Matched 401K and IRA Retirement Savings 

    • Qualifications:

  • EST4 Certification is a plus, but not required.
  • Proven field installation and service experience with fire alarm systems is essential.
  • Proficient computer skills, including software knowledge in Microsoft Office, CAD, TeamViewer, RPS, Compass, and other relevant applications.
  • Strong reading and comprehension skills for interpreting installation manuals and blueprints.
  • Excellent communication skills to effectively interact with a diverse range of personalities and skill levels.
  • Exceptional problem-solving skills and the ability to think critically under pressure.
  • Licenses and certifications such as Arkansas Alarm License, NICET, Bosch, Edwards, Kidde, S2, AXIS, etc., are a plus.
  • Programming alarm panels (EST, Kidde, Bosch, DMP, FireLite)

    • Responsibilities:

  • Provide daily technical support for fire and burglar alarm systems, ensuring optimal performance and rapid response to issues.
  • Assist with access control systems and paging/voice communication support as needed.
  • Troubleshoot and resolve problems across a broad array of alarm components and systems.
  • Engage in control panel programming, alarm system design, and documentation.
  • Review inspection documentation for compliance and accuracy.
  • Support training initiatives for new technicians, ensuring a high level of competency in system installation and maintenance.
  • Collaborate with team members to enhance support operations and develop best practices.

    • Skills

    Access Control SystemsAlarm Panel Programming (EST, Kidde, Bosch, DMP, FireLite)Alarm System DesignBlueprints/interpreting Installation ManualsCADCompassControl Panel ProgrammingDocumentationFacility/troubleshootingFire Alarm SystemsMicrosoft OfficePaging/voice Communication SystemsRPSTeamViewer

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