Posted 113 months ago
Fixed Salary / UK/US Shift/ Fixed Sun Off/ Inbound Tech Support Voice Process
AI Summary
Handles inbound technical support calls for US and UK customers, diagnosing issues, proposing service plans and software, and closing sales.
About this role
Fixed Salary / UK/US Shift/ Fixed Sun Off/ Inbound Tech Support Voice Process
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.
Name of the Positions Inbound voice Tech Support(US),& UK.
Job Role: -
Experienced Candidate will receive inbound calls from international customer.
Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.
Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.
Benefits and facilities:
Fixed salary in salary account on 1st of every month+ huge incentives.
100% Attendance Incentives.
Hike of 15% -20% on last drawn salary.
Loyalty Bonus of Rs.5000 every year.
Referral Bonus of Rs.2000 per candidate.
No extension of shift timings
High prospect of growth.
Paid leaves every year. Leaves: Rotational offs24 paid leaves +b'day leave +comp offs
Shift timing: US / UK Shift (Day shift/Night)
. All experience shown would have to back up by papers. For any clarifications please feel free to call HR @Sadhana - 8016099788.
Qualifications
HS
Additional Information
1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.
Skills
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