Founding Engagement Manager
AI Summary
Founding Engagement Manager at Trove who owns onboarding and customer success post-sale, identifies scalable use cases, and builds playbooks and strategy to scale customer operations.
About this role
About Trove
Trove is developing an AI associate for financial firms - think enterprise search & agents for private equity, hedge funds, and banks
Our mission is to deliver associate‑level AGI
We’ve raised nearly $10M from Menlo and Khosla Ventures
We have strong initial traction - large enterprise contracts and user engagement on par with best-in-class B2B AI applications
Why this role?
Extreme ownership. Own onboarding, adoption, success, expansion, and strategy for every customer—if it happens post-sign, it’s on you
Founder-track learning. Work shoulder-to-shoulder with the early team and master the playbook you’ll use for your own startup one day
High upside: Significant equity and strong cash compensation
What you’ll do
Manage entire post-sale relationships, working hands-on with users and senior stakeholders
Identify and scale high-impact use cases; package feedback for product and engineering
Build the playbooks, metrics, tooling, and strategy that set the foundation for the scaling our customer operations
Who you are
3-6 yrs at a top-tier consultancy or investment bank; startup or PE experience a plus
Executive-level communicator who loves solving client problems
Analytical, product-minded, and comfortable in 0 → 1 environments
Based in San Francisco and eager to be in the office four days a week
Skills
Explore related jobs
More jobs at trove
Similar Account Management jobs
Jobs in San Francisco
- NSenior Account ManagerNothing · San Francisco, California
Enterprise Account ExecutiveRoger Healthcare · San Francisco Office
Staff Software Engineer, Device SoftwareHinge Health · San Francisco-HQ
Hardware Operations ManagerHinge Health · San Francisco-HQ
Founders AssociateRoger Healthcare · San Francisco Office
Internal Audit ManagerLyft · San Francisco, Canada
