Front Desk Associate- Hilliard

Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!

ROLE:

Front Office Specialist

THE PARTICULARS:

• Six weeks paid training

• 401K with employer match
• Medical Insurance
• Vision coverage
• Paid holidays
• Vacation days (maximum accrual of 3 weeks per year)
• Sick days (one week per year)
• Free dental care (minus lab fees)
• Monday-Wednesday, 6:45-4:00; Thursday, 7:45-5:00; Friday, 7:45-12:00

ABOUT THE ROLE:

Responsibilities include:

• greeting patients as they arrive

• • nurture the practice-patient relationship (from the individual’s very first face-to-face interaction, all the way through their 100th visit)
  • help create a positive, productive, supportive, & constructive in-office experience for every individual

• help facilitate misc. patient-communication tasks

• • answer inbound phone calls
  • place outbound phone calls
  • confirm & schedule patient appointments (in person &/or by phone)
  • communicate with affiliated health care organizations -- other dental practices, etc.

• help execute misc. Front Office tasks

• • collect payments
  • assist with insurance verification
  • provide support on all other tasks associated with the department’s day-to-day responsibilities

• contribute to the growth & evolution of Front Office operations

• • work collaboratively to refine the department’s workflow and expand its capabilities.

WHAT WE’RE LOOKING FOR:

The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients.

We look for team members who:

• exemplify both professionalism and empathy
• have exceptional communication and organizational skills.
• provide stellar customer service

• help establish the practice as our patients’ “dental home” -- a place that is genuine & friendly, skilled & supportive, and truly second to none.

RELATED EXPERIENCE:

Potential team members who have at least one year of experience in a dental or medical environment (ideally, in a front office setting) are preferred.

But that is certainly not a prerequisite.

We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.

ABOUT US:

We’re a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.

Our team enjoys lovely facilities, great benefits, and a dynamic environment.

We absolutely love what we do and have a great time doing it!

If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call!

IF YOU'RE LOOKING FOR...

* a POSITIVE & CONSTRUCTIVE office culture

* a FOCUSED & EMPOWERING environment

* a team that's passionate about providing BEST-IN-CLASS patient care

... then we'd love to talk to you!