Functional Area Supervisor

• Prior experience in clerical, filing, records management, or administrative support roles
• Experience supporting Government operations or high‑volume documentation environments

Key Responsibilities

• Ensure all work performed in the functional area meets established quality standards.
• Provide procedures, guidance, and retraining to staff as needed.
• Oversee timely completion of all deliverables related to the functional area.
• Track, monitor, and report progress of activities to the Assistant Site Manager.
• Review and approve daily production reports, with emphasis on performance standards.
• Maintain and update SOPs to ensure alignment with current requirements.
• Verify accurate timekeeping and approve timesheets per payroll schedule.
• Conduct frequent internal quality audits.
• Communicate clearly and effectively in both written and verbal formats.
• Model a positive, customer‑focused attitude while managing workflows.
• Implement process improvements as directed.

Skills, Knowledge & Expertise

• Strong knowledge of Microsoft Excel and Word.
• Ability to communicate complex information clearly in English, both verbally and in writing.
• Ability to conduct quality audits and ensure compliance with SOPs.
• Competence in managing staff, workflows, and production reporting.
• Strong organizational skills with the ability to multitask across competing priorities.
• Physical ability to perform essential functions including standing, lifting up to 45 pounds, and maintaining visual acuity across a range of tasks.