Apprenticely
Posted 4 months ago
Help Desk Technician Apprentice
Jonesboro, AROn-siteFull-time
AI Summary
A help desk technician assists end users, troubleshoots IT issues, and supports incident resolution in Jonesboro, AR. The apprentice role involves learning IT support practices while handling common help desk tasks.
About this role
Apprenticely is helping Kalmer Solutions hire a Help Desk Technician in Jonesboro, AR.
About the Employer:
At Kalmer Solutions, we’re committed to providing innovative IT solutions with a strong focus on customer experience. Our team of passionate professionals is dedicated to reliability, quality, and excellence in everything we do.
Company Culture: “The Kalmer Way Fundamentals”
Our culture at Kalmer Solutions is guided by “The Kalmer Way Fundamentals,” where purpose meets passion. These core principles shape our interactions, inspire our service approach, and cultivate a supportive environment centered on integrity, quality, and teamwork. From doing the right thing to delivering legendary service and embracing continuous improvement, these fundamentals define how we work, grow, and succeed together.
Skills
Active DirectoryDocumentationEmail And Collaboration ToolsHardware Setup And RepairITIL BasicsLinux BasicsMacOSNetworking FundamentalsPeripheral DevicesRemote Desktop ToolsTicketing SystemsTroubleshootingWindows Operating Systems
